Financial Aid Coordinator

Financial Aid CoordinatorThe Financial Aid Office at Madison College is seeking a Financial Aid Coordinator to join the team in a Limited Term Employment (LTE) position through December of 2027. This position plays a key role in the oversight, administration and compliance of federal financial aid programs by ensuring accurate processing, reconciliation and reporting of student aid.The Financial Aid Coordinator will be responsible for managing the import and export of ISIRs NSLDS history files, and transfer monitor files. This position may also be responsible for additional duties within the Operations area that include processing of alternative loans, assisting with awarding various programs, setting up the book charge process, completing College Cost Meter processing, assisting in fraud prevention efforts or assisting with programs such as DVR, Americorp, or consortium agreements. This role requires advanced knowledge of financial aid, analytical and organization skills, and the ability to work independently and collaboratively within a team.Ideal candidates will demonstrate strong attention to detail, the ability to troubleshoot discrepancies, effective collaboration with internal and external stakeholders and a commitment to continuously improving financial aid processes.Position Details:Schedule: This is a full-time 40-hours per week, 52-weeks per year, limited-term position through December 10, 2027. General working hours are Monday through Friday from 8:00am – 4:30pm. This is a 100% fully remote position and must reside within the state of Wisconsin. Subject to change per Madison College policy.Benefits: Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!This position will be open until filled, with a first consideration date of August 9, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.Required Documents (2):ResumeCover Letter*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.Accountabilities:Manages the electronic import of student financial aid records by processing Institutional Student Information Records (ISIRs) and resolving errors to ensure accurate data integration.Manages the electronic import of NSLDS history files and transfer monitor files to ensure financial aid requirements are met.Oversees financial aid system communications by reviewing and processing regulatory file messages to maintain compliance and data integrity.Oversees public and private funding programs by coordinating aid disbursement, troubleshooting eligibility concerns and ensuring compliance with funding requirements.Collaborates with institutional stakeholders by working with relevant units to reconcile funding removals, troubleshoot system issues and streamline financial aid operations to ensure fiscal accountability and accurate transaction entries.Resolves complex financial aid inquiries by responding to escalated concerns via phone, email and written correspondence to provide clear and accurate information to students, staff or leadership.Ensures compliance with financial aid regulations by testing system updates, identifying potential impacts on processes and recommending necessary adjustments.Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.Adheres to college policies, directives and work rules while maintaining a commitment to the college's mission, vision and values.Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.Knowledge, Skills & Abilities:Knowledge of federal, state and institutional financial aid regulations.Knowledge of financial reconciliation processes and best practices.Skill in data analysis and interpretation.Skill in using and troubleshooting financial aid management systems.Skill in analyzing financial aid records, interpreting regulatory changes and implementing process improvements.Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.Skill in effectively and respectfully communicating with others.Minimum Requirements:Associate degree or equivalent working experience. *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.1-3 years of relevant experienceMadison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.