Individual Life Insurance Death Claims Analyst - US HYBRID

Job Description:Essential Job FunctionsFollows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policiesWillingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given dayResponsible for the accurate handling and timely execution of any policy workedEnsure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client's financial guidelinesReport any potential fraudulent, money laundering, or unethical requests that have been reviewedPerform other related duties as assigned or required dailyMust provide an elite customer service experience via letters or phone calls made internally or externallyContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experienceMandatory QualificationsHigh School Diploma as minimum degree (will be required to provide)Candidate would need to be in a 25 miles radio from any of our DXC offices listed below and commute up to two days a week2 minimum years of Individual Life Insurance experience is mandatory2 minimum years of death claims full cycle processing experience is mandatoryWorking knowledge of life insurance products and applicable policies, procedures, and guidelinesMicrosoft Office and MS Teams work experienceGreat typing and documenting skillsEmpathy, sensibility and high sense or touch are necessary for the type of support we provide to our customersInbound/outbound customer service experience, communication skills and phone etiquette are requiredGreat ability to multitask between client´s applications and DXC systemsWork Environment:Laptop, docking station, monitors, headset will be providedSchedule: Monday – Friday, business hours are 7 30am to 6pm CSTThis position may require commuting up to 2 days per week to a DXC officeApplicants must be located within commuting distance of one of our office locationsAll applicants must be legally authorized to work in the United States without requiring sponsorship now or in the futureOFFICE LOCATIONS:Austin Springdale, 979 Spring Rd, Suite 97, Austin, Texas, 787021615 Poydras Street, Suite 2300, New Orleans, LA, 70112One Loudoun, Floor 2, Suite 231, 20408 Bashan Drive, Ashburn, VA, View phone number on click.appcast.io SE 8th Street, Suite 210, Bellevue, WA, 980044000 N Mingo Road, Tulsa, OK, 7411665 Fairchild St. Charleston, SC, 29492Blackbaud building on Daniel Island, 1225 Woodward Avenue, 8th floor. Suite 800, Detroit, MI, 482266901 Windcrest Dr, D2-1E-76, Plano, TX, 7502434505 West 12 Mile Road, Suite 215, Farmington Hills, MI, 48331100 Centerview Drive, Suite 100, Nashville, TN, 37214-3439285 North 6th Street, 4th Floor, Suite 400, New York, NY, 11211Carnegie Hall Tower, 152 West 57th Street, Midtown Manhattan, New York, NY, 10019645 Paper Mill Office, Newark, DE, 19711At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.If you are an applicant from the United States, Guam, or Puerto RicoDXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.Postings LinkDisability AccommodationsIf you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.Please note: DXC will respond only to requests for accommodations due to a disability.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. #J-18808-Ljbffr DXC Technology Inc.