Scheduling Manager

The Scheduling Manager is responsible for overseeing and establishing the staff and resident schedules, orientation program and on-going educational programs for the Home Care Services associates. Essential Duties and Responsibilities Prepare the schedule for the Home Care Services department by scheduling all Licensed Nurses and Care Partners in coordination with the resident schedule to assure 1:1 coverage for all services. Monitors overtime closely with the goal of decreasing/ eliminating overtime. Daily review of resident schedules, assuring all shifts have been completed and no services have been missed. Daily review of previous days time clock punches with the staff schedules. Facilitates and reconciles payroll reporting in coordination with payroll specialist. Plans, conducts and evaluates organized orientation and training programs for all newly hired associates which are scheduled on a regular basis. Assists in planning and coordination of annual skills proficiency checkoff and monthly training program calendar in collaboration with other department team members and organizational resources. Assists in the planning and coordination of training programs for Home Care Services to respond to identified problem areas, service quality or to teach new procedures or methods. Provide department specific orientation to direct care staff including completion of the clinical skills orientation check-list. Monitors outcome of associate training sessions with regard to skills taught and session evaluations. Develops, maintains and upgrades the standards for policies and procedures for staff development. Makes routine rounds to assure proper care and a safe, clean resident environment. Participate in conducting interviews for Home Care Service positions and communicate and coordinate with Human Resources regarding interviews and new hires. Complete monthly supply inventory and weekly ordering of supplies. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Experience as a scheduler preferably in the Home Care field. Supervisory and/ or managerial experience in healthcare preferred. Must have good multi-tasking skills, be detail oriented and be a team player. Ability to understand, follow and support established policies and procedures of the facility; ability to recognize emergency situations and respond appropriately; ability to plan, organize and prioritize assignments efficiently; ability to work effectively with minimum supervision; ability to adapt teaching to the situation and diversity of learners. Must be able to possess the ability to deal tactfully with personnel, residents, family members, visitors, vendors, and the general public. Must have problem solving skills. Must be able to make independent decisions concerning above job duties. Computer literacy encouraged. Strong interpersonal and communication skills. Teaching skills required. Understanding and empathy of the uniqueness of the needs of the elderly required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Friendship-Village-of-Dublin