Managing Editor & Content Operations Lead

Role Description

We are looking for a Managing Editor & Content Operations Lead who is equally strong as a writer, editor, and content operations leader. This is initially a part-time position; this role has the potential to expand into a full-time position as responsibilities and agency needs grow.

• Serve as THINKINK's editorial authority, ensuring every deliverable meets our standards for quality, accuracy, clarity, and strategic relevance.
• Oversee content workflows, briefings, assignments, reviews, and deadlines to ensure projects move efficiently from concept to completion.
• Write and develop high-quality B2B content, including articles, reports, thought leadership, messaging frameworks, PR materials, and other communications assets.
• Lead content briefing, planning, production, and review processes from start to finish.
• Manage content workflows, assignments, timelines, and quality control across multiple projects and accounts.
• Develop and maintain editorial guidelines, templates, style guides, and review frameworks.
• Work directly with clients and account teams to ensure content aligns with strategic objectives.
• Coach writers and provide actionable feedback to improve writing quality and consistency.
• Identify opportunities to improve content quality, workflow efficiency, and team collaboration.
• Support the responsible use of AI tools to improve productivity while maintaining editorial standards.

Qualifications

• Minimum 10 years of professional B2B writing and editing experience.
• Minimum 5 years working within a marketing, communications, or PR agency environment.
• Direct writing and editing experience across at least three of the following sectors: aviation/travel technology, loyalty, payments/fintech, retail tech, and sustainability.
• Exceptional writing, editing, and proofreading skills.
• Experience creating long-form B2B content, including articles, reports, white papers, thought leadership, and executive content.
• Experience managing content production workflows and multiple concurrent projects.
• Strong attention to detail and ability to ensure accuracy, consistency, and brand alignment.
• Experience working within project management systems and content collaboration tools.
• Excellent communication, collaboration, and stakeholder management skills.
• Available to work approximately on a part-time basis, with the flexibility to transition into a full-time role in the future.

Benefits

• A fully remote work environment.
• A flexible vacation and personal time policy.
• Comprehensive health insurance, including vision and dental.
• Access to national and international co-working spaces.
• An annual contribution toward continuing education.