Facilities Director

Job Description

Job Description

POSITION SUMMARY
Provide leadership to ensure safe, secure, functional, and well-maintained work environments that support employee productivity and organizational effectiveness across all Everence locations. Manage enterprise-wide facilities strategy and operations, with primary responsibility for the Goshen corporate campus and oversight of field office locations to ensure consistency in standards, compliance, and service delivery.

Manage building and grounds operations, office services, and property management for both owned and leased facilities. Responsibilities include maintenance, capital planning, vendor management, procurement of equipment and furniture, mail services, record retention, and physical security. Ensure the smooth functioning of all building systems, including mechanical, electrical, fire/life safety, plumbing, and waste management, while aligning facilities operations with organizational goals and future expansion.

RESPONSIBILITIES AND DUTIES

1. Lead, supervise, and evaluate department staff; ensure proper onboarding, training, and continuous development.
2. Establish and manage vendor relationships, including sourcing, contract negotiation, performance monitoring, and ensuring proper insurance and liability coverage.
3. Develop and maintain a comprehensive facilities plan that anticipates future needs; prepare and manage the annual budget, identify cost-saving opportunities, and plan for contingencies.
4. Manage maintenance and upkeep of buildings and grounds to ensure a safe and functional environment.
5. Oversee facilities-related construction, renovation, and remodeling projects from planning to completion.
6. Develop, implement, and enforce policies and procedures regarding facilities operations and safety.
7. Ensure adherence to all health, safety, and regulatory standards, including monitoring environmental conditions and reducing risks.
8. Collaborate with the workers’ compensation function to actively identify and reduce workplace hazards and injury risks.
9. Lead space planning efforts, including forecasting needs, optimizing utilization, coordinating with department leaders, and preparing workspaces for new hires and internal moves.
10. Negotiate and oversee lease agreements for all leased properties.
11. Develop, implement, and supervise preventive maintenance and capital improvement programs.
12. Manage Everence-owned vehicles, including procurement, maintenance, registration, and insurance coverage.
13. Act as the main point of contact with local municipalities and officials concerning Everence properties.
14. Manage building use agreements for outside events and ensure proper coordination and compliance.
15. Oversee all building systems, including mechanical, electrical, plumbing, HVAC, and structural elements.
16. Develop and maintain policies and standard operating procedures related to facilities.
17. Respond to emergencies and urgent facility issues; support business continuity planning (BCP), assist in office closure decisions, and coordinate employee communications during disruptions.
18. Proactively communicate with employees about facility updates, issues, and improvements.
19. Provide direct oversight of facilities operations at the Goshen corporate campus, while maintaining strategic oversight, standards, and coordination for all field office locations to ensure consistency, safety, and operational effectiveness across the organization.
20. Perform other duties as assigned by the Chief Human Resources Officer.

QUALIFICATIONS

Experience:

1. Minimum of 5-7 years of facility management or comparable experience preferred
2. Previous supervisory experience required

Skills and Abilities:

1. Demonstrate a strong service attitude even under stress, along with proven relationship-building and negotiating skills
2. Must have strong administrative and organizational skills
3. Be proactive with solid judgment and decision-making skills
4. Ability to multitask and prioritize workload; strong time-management skills
5. Ability to lead and motivate a team
6. Strong understanding of financial concepts and budgeting, with the ability to research and analyze data
7. Basic understanding of mechanical systems, carpentry, plumbing, heating, and cooling
8. Computer literacy: proficient with spreadsheets, databases, and similar tools
9. Strong communication skills, both written and verbal
10. Strong negotiation skills
11. Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

SUPERVISORY RESPONSIBILITIES: Yes
SCHEDULE: Full-time