Commercial Loan Assistant

Commercial Loan Assistant

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank!

Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Pay or shift range: $23.38 USD to $29.74 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Enjoy the benefits of working at MCB! Medical, dental, vision, short-term disability, HSA, FSA, 401k. Life and AD&D insurances and long-term disability, vacation days, personal days, and paid holidays.

Job Summary

The Commercial Loan Assistant is responsible for supporting commercial loan officers by performing various administrative functions. They will become a key contact person to commercial customers when the lender is unavailable by providing a high level of customer support.

Essential Duties & Responsibilities

• Service commercial lender portfolios by answering telephone calls, responding to emails, and responding to other inquiries in a timely fashion. Assist customers with the transfer of funds, loan payments, setting up auto payments, and any additional requests they may have.
• Assist lenders with the evaluation of loan requests by:
  • Ordering credit reports
  • Gathering financial information and maintaining current imaged files, following up on exceptions as needed.
  • At times, assisting the lender in preparing forms to be sent for loan approval.
  • Dependent upon work location, at times, assist customers with consumer loan requests.
• Coordinate the preparation of loan documentation for new loans, renewals, extensions, modifications, and letters of credit by:
  • Gathering all necessary information for the loan
  • Evaluating entity documentation
  • Order and follow up on appraisal actions
  • Order title commitments or lien searches. Work with the title companies to close new real estate loans, clear exceptions, and construction draw requests
  • Complete documentation request forms ensuring requests are completed per terms of loan approval documents
  • Obtain Certificates of Good Standing and UCC Searches
  • Obtain loan payoffs
  • Effectively communicate with the loan processing team and ensure the successful completion of loan documentation.
  • Review loan documentation for accuracy prior to closing.
  • Assist with scheduling of loan closings and conducting loan closings if requested by lender
  • Disburse loan proceeds and loan advances as requested
• Assist with loan administration issues including:
  • Work closely with the loan servicing team regarding customer & loan maintenance issues
  • Obtain collateral releases as requested
  • Work with lead and participant banks as necessary
  • Compliance with bank policies and procedures

Supervisory Requirements: This position has no supervisory responsibilities

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Work Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Employees, who work 7 ½ continuous hours or more, must take a 30-minute uninterrupted lunch break no later than 5 hours after beginning their workday

Education and Qualifications:

Essential:

• High school diploma or equivalent
• Attend loan review course
• BSA and other Bank related training through BAI is required annually

Desirable:

• Understanding of UCCs, Deeds of Trust, Letters of Credit, and Sweep Accounts

Experience:

Essential:

• Knowledge of customer service principles
• Relevant computer skills
• Possess the knowledge to assist customers and commercial lenders with various types of commercial loans

Preferred Skills:

• Excellent customer service skills
• Ability to exhibit professional communication
• 2 or 3+ years of banking experience

Qualifications

Skills

Required: Computer Skills Expert, Customer Service Expert, Lending Experience Expert

Education

Preferred: High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.