Customer Incentives Analyst

Job Description

Job Description

Who we are:

Energy Management Collaborative (EMC)  provides best-in-class LED lighting + technology solutions and services to a broad range of multinational retail, commercial, industrial and specialized customers. Since 2003, the company has used its total project management approach, EnergyMAXX®, to successfully implement thousands of lighting upgrade projects, saving clients across industries billions in kilowatt-hours of energy.

EMC is looking for a self-starter who is driven to learn and take on new challenges.  Ideal candidates share our company values of Always Go the Extra Mile, Teamwork, Continuously Improve and Drive Change and Take Initiative.

Job Summary:

The Incentives Analyst is responsible for the accurate execution and documentation of incentive applications across North America. This role manages utility program relationships, ensures program compliance, and supports internal teams by delivering timely and accurate estimates, reports, and application updates. Analysts at all levels collaborate cross-functionally to maximize customer savings and drive successful project outcomes through utility and governmental incentive programs. 

Essential Job Functions:

• Research and track incentive program requirements across North America
• Estimate, prepare, and submit incentive applications with accuracy and timeliness
• Maintain up-to-date project and status records in EMC systems (e.g., Salesforce)
• Collaborate with utility/implementor contacts on incentive execution
• Maintain and update EMC’s utility contact and program database
• Partner with Sales, Solutions, and Project Management teams to integrate incentives into project planning
• Join internal project and customer meetings as the incentive subject matter expert
• Build technical knowledge in lighting, controls, HVAC, EVSE, and UV-C
• Support process improvements and participate in cross-functional initiatives
• Perform other duties as assigned

Skills & Competencies

• Strong written and verbal communication skills.
• Ability to translate technical and regulatory information into actionable guidance.
• High attention to detail with a proactive, problem-solving mindset.
• Comfortable working independently while supporting team-based initiatives.

Education:

• Four-year degree required in Sustainability, Environmental Science, Engineering, Business, Finance, Public Policy, Communications, or a related field.
• Advanced coursework or certifications in energy efficiency, sustainability, or building systems a plus.

Experience Required:

• 2+ years of professional experience in energy efficiency, sustainability programs, utility incentives, or a related analytical/project-based role.
• Demonstrated ability to manage multiple concurrent projects with strong attention to detail and deadlines.
• Strong analytical and quantitative skills, including comfort with energy data, math, and financial concepts.
• Experience working with commercial, industrial, or retail portfolios.
  

Experience Preferred / Additional Qualifications

• Experience with lighting, electrical, LED, smart controls, and/or HVAC systems.
• Familiarity with energy efficiency incentive programs and utility processes.
• Experience supporting retail or multi-site operations.
• Exposure to energy calculations, Measurement & Verification, or energy modeling.
• Knowledge of energy codes, standards, or healthcare-related requirements.
• Experience collaborating with cross-functional technical and non-technical teams.
  

Physical Job Requirements and Working Conditions :

• The employee must occasionally lift or move office products and supplies, up to 20 pounds.
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

EMC is an Equal Opportunity Employer– Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.