Sr Program Manager

Infrastructure And Program Manager

Experienced Infrastructure and Program Manager with extensive expertise in leading complex IT infrastructure and transformation initiatives across global operations. Proven success in delivering programs while aligning technology strategy with business objectives. Recognized for delivering large-scale projects ahead of schedule and under budget, improving operational resilience, security, efficiency, and business outcomes. Highly skilled in portfolio management, PMO governance, stakeholder engagement, risk management, and end-to-end project delivery. Demonstrated ability to drive delivery excellence, improve client satisfaction, and ensure consistent project execution across diverse technology environments.

Key Responsibilities and Achievements

• Lead and manage complex infrastructure, workplace technology, and IT transformation programs across global organizations.
• Deliver multi-million-dollar projects and portfolios while maintaining strong governance, budget control, and strategic alignment with business objectives.
• Improve client satisfaction and delivery consistency through effective PMO practices, standardized project management methodologies, and robust reporting frameworks.
• Manage office build and workplace transformation projects, ensuring successful delivery of technology infrastructure, facilities readiness, and business continuity requirements.
• Consistently deliver projects ahead of schedule and under budget while maintaining high-quality standards and operational effectiveness.
• Oversee the full portfolio of infrastructure and end-user computing deployment projects, achieving zero critical post-launch disruptions and seamless business transition.
• Coordinate cross-functional teams, vendors, contractors, and stakeholders to ensure successful project execution and operational readiness.
• Establish and maintain project governance, risk management, and compliance processes to drive transparency and accountability.
• Strengthen infrastructure resilience, cybersecurity posture, and service reliability through strategic planning and modernization initiatives.
• Drive continuous improvement initiatives to enhance operational efficiency, service delivery, and overall business performance.

Skill Requirements

• Infrastructure Program Management
• PMO & Governance
• End-User Computing Deployment
• Workplace & Office Build Projects
• Budget & Financial Management
• Stakeholder & Vendor Management
• Risk, Issue & Change Management
• Business Continuity & Resilience
• Client Relationship Management

Other Requirements

Infrastructure and Program Management leader with a proven track record of delivering enterprise-scale IT infrastructure, workplace transformation, and end-user deployment initiatives across global environments. Adept at leading high-performing teams, managing large project portfolios, and implementing governance frameworks that improve delivery performance, client satisfaction, and operational efficiency. Known for consistently delivering complex projects ahead of schedule, under budget, and with zero critical post-implementation disruptions.