Field Service Specialist - Omaha, NE

Job ID: 526337

Ready Mixed Concrete Co., A CRH Company, has been the premiere concrete supplier in the Omaha-Council Bluffs metro area since 1929. With state-of-the-art production and delivery, Ready Mixed supplies all types of projects from highly technical commercial construction and high-volume paving to residential projects.

Position Overview

A Field Service Specialist is responsible for performing concrete tests and monitoring the quality of our ready-mixed concrete. They also have a good understanding of the objectives of constituent material testing and the principles of operation of all our laboratory testing equipment. In addition, Field Service Specialists will interact and establish rapport with current customers relating to concrete delivery and technical onsite corrective action.

Key Responsibilities (Essential Duties and Functions)

• Safety First Mentality; Abides by all safety rules and regulations. All unsafe practices and conditions will need to be reported promptly.
• Work with the operations team to ensure quality control operations and in accordance with the organization’s policies and applicable regulations.
• Performs required ASTM tests on plastic concrete, which involves several tests on each sample, i.e., slump, air, unit weight, temperature, and yield.
• Maintain all concrete test results and statistical data for each standard mix.
• Following industry standards, cast concrete test specimens from batch plants or job sites, perform hardened concrete testing, and input all testing results in quality control software. 
• Performs aggregate sieve analysis and drafts reports regularly to ensure compliance with specifications.
• Maintains all equipment in good operational condition and ensures equipment is calibrated correctly.
• During production, coordinate concrete mix design adjustments with Plant Foreman/Batchmen.
• Provides quality customer service by answering questions and complaints in a timely and professional manner. The candidate shall maintain professional relationships with customers.
• Present information in one-on-one and small group situations to customers, clients, and other employees within the organization.
• Assists with other duties or projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) required; and one to two years related experience and/or training; or equivalent combination of education and experience.
• ACI Field Testing Technician Level I Certification, NDOT Plant Inspector Certification and IDOT Level Agg 1 & 2 and PCC 1 and 2 Technician Certification preferred. Must obtain certifications within 12 months in position.
• Experience in the building materials/construction industry preferred.

Work Requirements

• Must be 18 years of age or older.
• Must pass pre-employment drug screen and criminal/motor vehicle background check.
• Must possess and maintain a valid drivers license and maintain a driving record that meets company requirements.
• Strict adherence to safety requirements and procedures as outlined in policy and procedure handbooks and manuals.
• Regular, on-time and consistent attendance is required and must be willing to work nights, weekends, and holidays when necessary.
• Must be willing to travel to other locations frequently within the workday.
• Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA, Company Policy and specific Job Site Requirements.

Knowledge/Skill Requirements

• Must be proficient in Microsoft suite of tools including Excel and Outlook as well as database software. Must be able to utilize internet and communicate effectively. 
• Must be able to perform concrete tests and procedures per applicable ASTM standards.
• Strong analytical and problem-solving skills. Ability to diagnose and remedy quality control issues and perform routine laboratory testing.
• Must display a professional and courteous attitude to co-workers, supervisors, third-party employees, vendors, customers and the general public. Demonstrate a hands-on, collaborative approach; work well in a team. 
• Must display a willingness and ability to work in and adapt to changes in circumstances, tasks, customer needs and other conditions that may affect their daily responsibilities.
• Employ general knowledge and troubleshooting capabilities regarding hardened concrete. Learn and maintain a solid understanding of plant practices and quality control procedures.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Key Competencies

• Accountability : Is continually focused on accepting responsibility for meeting commitments, achieving optimum results, and ownership for the outcomes from actions and decisions.
• Adaptability : Personal willingness and ability to effectively work in, and adapt to changes in circumstances, tasks, responsibilities, people, environments and conditions.
• Communication : Clearly conveys and receives messages at an appropriate level and format.
• Customer Focus : Is dedicated to meeting the expectations and requirements of internal and/or external customers.
• Integrity : Through words and actions, creates an atmosphere of mutual trust and respect. Communicating and acting honestly and ethically.
• Teamwork : Works cooperatively and productively in groups and teams to create positive relationships which maximize performance results.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to communicate with others by email, telephone and in person. Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
• Able to regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds.
• Regularly required to walk, stand, and use hands and fingers to manipulate/handle objects.
• Frequently required to sit, reach with hands and arms, talk, hear and lift and/or move.
• Occasionally required to stoop, kneel, climb or balance, lift, carry and hold materials, tools, and supplies crawl and crouch.
• Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus.

Work Environment

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate to loud. A variety of noise levels, adverse weather conditions, and complex job sites are to be expected daily. Proper clothing, PPE (personal protective equipment) is required, and safety precautions should be taken to ensure your safety, and the safety of others in all conditions. While performing non-field duties in this position, the environment is typical of an office setting and the noise level is usually quiet to moderate.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Ready Mixed Concrete Co., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. 

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.