Student Worker - Admissions (Federal Student Worker)

Student Worker - Admissions

Reporting to the Associate Director of Admissions, the Student Worker - Admissions, is responsible for assisting with daily Office of Admissions support and recruitment events. This position will assist with data entry, correspondence with prospective students, recruitment and admissions activities on and off-campus. Students who are hired must be eligible for the Federal Work Study program.

Position Specific Responsibilities

• Assists with recruitment events, campus visits, and other off-site recruitment efforts.
• Maintaining a positive and enthusiastic attitude when interacting with the public.
• Assist with inbound/outbound calls, emails, social media, and text message inquiries.
• Providing administrative support such as data entry, photocopying, and office supply inventory.
• Assisting with university marketing and social media efforts to reach potential applicants.
• Collaborating with other campus departments to market and promote student involvement opportunities.
• Serving as a resource and peer mentor to fellow students, modeling the values of The King's University.
• Completing other duties as assigned by the professional staff
• Assist the department in maintaining the highest standards of customer service, accuracy, integrity, security, confidentiality and compliance (FERPA).

University-Wide Responsibilities

• Model core organizational beliefs and values; communicate openly and effectively within and across departments.
• Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
• Utilize effective communication skills to present information accurately and clearly both internally and externally.
• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Perform other related duties as assigned.

Organizational & Cultural Expectations At The King's University, every employee is expected to actively support and advance the University's mission to integrate Biblical education and practical ministry to shape Spirit-formed individuals who follow Jesus, serve His Church, and are sent to impact the world, by living out our Christ-centered culture in daily work and relationships. Employees are expected to operate in alignment with The King's Culture, demonstrated through the following shared expectations:

• Spirit-Formed Leadership Demonstrates a growing, authentic Christian faith marked by integrity, humility, teachability, discernment, and trustworthiness. Leads self and others in a manner that reflects Christ's character, embraces accountability, and pursues continual personal and spiritual growth.
• Courageous Collaboration Works effectively and respectfully with others across diverse backgrounds and perspectives. Communicates honestly, adapts to change, takes appropriate initiative, and contributes to unity through grace-filled relationships, thoughtful risk-taking, and a commitment to shared goals.
• Gracious Service Approaches work with humility, compassion, and excellence. Takes ownership of responsibilities, serves others with a Christ-like heart, manages time and resources responsibly, and consistently seeks to honor God through faithful stewardship and professional conduct.

All employees are expected to model these competencies in their interactions with students, colleagues, leadership, and external partners. These cultural expectations guide how we hire, develop, evaluate, and support our community as we work together to reflect Christ in all we do.

Qualifications

• Eligible for the Federal Work Study program.
• Enrolled in at least 6 hours of course work at The King's University
• 3.0 or better cumulative GPA and unofficial transcript
• Two TKU faculty or staff recommendations required
• Demonstrate academic competence by submitting a recently graded writing sample
• Flexible schedule to accommodate a range of recruitment/student development events and activities
• Shows a minimum academic status of "Good Standing" and maintains SAP

Additional Competencies:

• Excellent interpersonal and communication skills
• Strong customer service aptitude
• Ability to manage a high volume of tasks under pressure
• Ability to work independently and as part of a team

Other Requirements

• Valid Driver's License
• Criminal Background Verification

Mental/Physical/Environmental Demands

Mental Demands

• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain professional judgment.
• Strong interpersonal and communication skills.
• Maintain emotional control under stress with the ability to work in a high-intensity, fast-paced, and flexible environment.
• Resilience.

Physical Demands

• Frequent standing, walking, and moving while serving customers.
• Occasional lifting and carrying of materials (up to 25 pounds).
• Frequent speaking and active listening.
• Adequate vision and hearing (with or without correction) to complete work and interact effectively in person and virtually.

Environmental Demands

• Flexible work hours, to accommodate university functions.
• Interaction with a wide range of individuals requires cultural sensitivity and professional adaptability.