Team Lead - 806 | Whataburger806 (Rowlett, TX)

Team Leader

The Team Leader is responsible for ensuring each customer's experience meets or exceeds expectations. Supervises the performance of entrusted Team Members and leads them to perform all tasks according to stands. Undertakes the duties and tasks assigned to the Team Members as and when required to ensure that a high level of customer service is maintained. The Team Leader serves to assist Whataburger in satisfying its primary goal, customer Satisfaction.

To continue the path for career success at Whataburger, the Team Leader will participate in a skills development program and will be required to achieve certification in specific stations associated with the position.

Benefits include competitive weekly pay, referral bonus program, schedule flexibility, development and career growth opportunities, tuition reimbursement program, discounted meals, service awards, scholarship program, Whataburger Family Foundation (Hardship Grant Assistance), chaplain service, and paid vacations.

Responsibilities include:

• Leadership and Communication
• People
• System
• Customer
• Finance

Physical requirements include the ability to lift up to 50 lbs, stand during entire shift, reach, bend, stoop, lift, shake, stir, pour, carry and push, read, frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items, and frequent washing of hands.

Key performance indicators include effectively serving as a team player, completing well-defined tasks or projects, promoting teamwork, accepting professional criticism, demonstrating a can do attitude, listening to employees, and displaying a commitment to the restaurant's success.