Food & Beverage Administrative Assistant

Naples Beach Club, a Four Seasons Resort

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role

Perform administrative duties supporting the Food & Beverage Division of the hotel.

What You Will Do

- Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food & Beverage.

- Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e-mails using MS Word, MS PowerPoint, and MS Excel.

- Maintain files, schedules, and calendars for F&B Management Team; coordinate, set and confirm interviews and appointments.

- Assist in completing special projects which may include mailings, competitive surveys, menus or other assigned duties; maintain and order office supplies.

- Assist in making restaurant reservations and catering inquiries.

- Maintain policy and standard manuals; update and distribute as necessary.

- Comply with Four Seasons standards for Food and Beverage, while working harmoniously and professionally with co-workers and Planning Committee.

- Respond according to the crisis management plan to any resort emergency or safety situation.

- Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

- Perform other tasks or projects as assigned by hotel management.

- Maintain an inventory of all standard department supplies and printed materials.

- Participate in scheduled departmental and administrative meetings as requested.

What You Bring

- High school education or equivalent experience is required.

- Minimum one year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required.

- Requires working knowledge of food and beverage operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.

- Proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook.

- Exceptional organizational skills

- Attention to detail and able to multitask

- Must be able to type 50 + wpm

- High level of emotional intelligence and social EQ

- Work well under pressure, requires multitasking and being a team player

- A strategic thinker

- Ability to read, write, and speak English.

- Bi-lingual skills are preferred.

What We Offer

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

*Lucrative salary!

*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

*Time off plans starting on the day of hire!

*An opportunity to be a part of a cohesive team in an inclusive work environment!

*Complimentary and discounted hotel stays around the world!

*Wellbeing and mental health initiatives and focused company!

*Embracement and promotion of diversity in our workplace!

*Complimentary employee meals and beverages!

*Tuition reimbursement!

US work authorization is required.