Housekeeper

Job Description

Ocean Beach Club Resort and Oceanaire team are hiring Housekeepers in Virginia Beach. Apply now to join our journey to success! Our 536 room, Caribbean-inspired resorts sit just steps from the bustling Virginia Beach Boardwalk and is a stone's throw away from the ocean featuring spacious and well-appointed studios and one- and two-bedroom suites with fully equipped kitchens. Guests can also enjoy one of four ocean front pools with a cascading waterfall. This family-friendly resort offers plenty of ways to make vacation memories.

Position Summary: Cleans rooms, including stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.

Job Responsibilities:

• Greet guests and respond to requests immediately with friendly/sincere acknowledgement. Be knowledgeable of resort services, activities, and local attractions to assist guest inquiries.
• Reports deficiencies in maintaining room in compliance with resort standards.
• Assists co-workers as requested.
• Follows all safety procedures/standards and able to recognize and act in emergency situations.
• Follows key control protocol.
• Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
• Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
• Assists management in maintaining an accurate inventory of linen and supplies.
• Promptly turns in all lost and found items after being properly tagged and identified.
• Able to lift up to 50lbs; push/pull cart over 200lbs.
• Performs other duties as assigned.

Requirements:

• High school diploma or equivalent
• Flexible Schedule, ability to work weekends & holidays
• Cleaning background to include homes, offices, or hotels
• Customer service or similar related experience
• Flexibility and adaptability to changing work volumes and staffing
• Ability to work under pressing deadlines and in a fast-paced environment
• Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.

Why do team members like working for us: Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Responsibilities

Job Responsibilities:

• Greet guests and respond to requests immediately with friendly/sincere acknowledgement. Be knowledgeable of resort services, activities, and local attractions to assist guest inquiries.
• Reports deficiencies in maintaining room in compliance with resort standards.
• Assists co-workers as requested.
• Follows all safety procedures/standards and able to recognize and act in emergency situations.
• Follows key control protocol.
• Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
• Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
• Assists management in maintaining an accurate inventory of linen and supplies.
• Promptly turns in all lost and found items after being properly tagged and identified.
• Able to lift up to 50lbs; push/pull cart over 200lbs.
• Performs other duties as assigned.

Qualifications

Requirements:

• High school diploma or equivalent
• Flexible Schedule, ability to work weekends & holidays
• Cleaning background to include homes, offices, or hotels
• Customer service or similar related experience
• Flexibility and adaptability to changing work volumes and staffing
• Ability to work under pressing deadlines and in a fast-paced environment
• Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.