Director of Member Services Strategy & Operations (Remote)
SHPCA SCAN Health Plan
SCAN Health Plan is seeking a Director of Service Operations & Strategy to lead strategy, governance, analytics, and operational integration for Member Services. You will drive performance reporting, dashboards, and actionable insights to support executive decision-making.
You will partner with Analytics, Technology, Workforce Management, Finance, and HR, while identifying automation opportunities and overseeing the transformation roadmap.
#J-18808-Ljbffr- ...Acceleration Lead to accelerate maturity, activation, and operational effectiveness of the Member Experience Intelligence program. This contract role... ...marketing, and member-facing functions to operationalize MXI strategy and establish scalable practices.The role requires...Remote workOperationsContract work
- ...Oscar Health is seeking a Director, Member Experience Strategy to lead the MemX Strategy team. You will define the department’s strategy, design and... .... The role requires 10+ years in healthcare strategy/operations and 6+ years of management, plus cross-functional leadership...Remote workOperationsWork at office
$150.2k - $232.78k
...Approval of remote and hybrid work is not guaranteed... ...IT’s Optimized Service Team project, IT is implementing a new operating model designed to enhance... ...serve as the Senior Director of IT Service Strategy. The Senior Director... ...to help all members of the community thrive...Remote workOperationsFull timeFor contractorsWork experience placement- Drive strategy and vision for the Member Experience Program. Partner cross-functionally to build alignment and execute key initiatives. Responsibilities: Own financial and operational performance; report to senior leadership. Lead budgeting and develop direct reports with...Remote jobOperations
$134.6k - $230.8k
...Growing together.The Director, Advisory Services has overall... ...complexity, multi-workstream strategy and management... ...critical role in team member mentorship and professional... ...flexibility to work remotely* from anywhere... ...(e.g., health plan operations, enterprise strategy...Remote workOperationsMinimum wageFull timeWork experience placementLocal area$57.5k - $83.5k
...Job SummaryThe Member and Provider Service Supervisor is responsible for ensuring... ...long-term quality service strategies that improve member and... ...Member and Provider Service operations. Additionally, the Member... ...Investment In YouFull-time remote workCompetitive salariesExcellent...Remote workOperationsContract workTemporary workWork at officeFlexible hours$160k - $210k
...States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the... ...Facebook; and Twitter. The Job The Director, Service Operations & Strategy is responsible for leading the strategy... ...+ Incentive Plan Work Mode: Mostly Remote An annual employee bonus program...Remote workOperationsFor contractors$130k - $190k
...a $30B market through service innovation and an unwavering... ....Job DescriptionThe Operations Analytics Senior... ...North America Service Strategy & Operations analytics... ...delivery strategy.This is a remote role.What You’ll Do:... ...the United States, a member of the Indiana...Remote workOperationsContract workWork at officeWork visaFlexible hours$185k - $205k
...environment. Our team members are the driving... ...Momentum 2030, the Director, Aftersales Service will play an instrumental... ...in the Company’s strategy. They will develop the... ...dealerships and port operations will be necessary... ...perfect balance of remote and in-office work (...Remote workOperationsTemporary workWork at officeLocal areaWork from home$172.5k - $260.1k
...part of the Experience Services Competency in... ...is seeking a Business Strategy Senior Manager. The Business... ...enterprise business strategy, operating model design, and... ...and project team members to a consistent, repeatable... ...: Virginia - Remote; Maryland - Remote; Washington...Remote workOperationsFull timeLocal area$219k - $305k
...coordinate GTM technical strategy for flagship global... ...Tier-1 Managed Security Service Providers (MSSPs).... ...EMEA, Americas, or JAPAC operating regions.Experience... ...level executives, board members, and government cybersecurity... ...D.C., DC, USA.Remote location(s): United States...Remote workOperationsWork at office$92.76k - $154.6k
...client-focused Manager, Client Strategy to lead a team responsible... ...develop Client Strategy team members, manage team priorities and workload... ..., differentiated, and operationally achievable recommendations that... ...required, including for remote-eligible roles, local pay ranges...Remote workOperationsFull timeWork experience placementLocal areaRelocation packageFlexible hours$98k - $110k
...marketing; combining strategy, creative, and... ...influencer marketing services agency throughout... ...directly to a Director or Sr. Director of... ...plans/RFPs Work with Operations + Leadership to finalize... ...Benefits & Team Member Experience... ...from Home Stipend Remote-First Step Up Recognition...Remote workOperationsAgency workFor contractorsWork from homeShift work- ...Job Description - Servicing & Loyalty Strategy Analytics Manager (260000QY) Job... ...Customer Service and Lease-End operations, including customer... ...– 4 days in office, 1 day remote Vehicle perks – monthly... ...California residents or HCA team members, please contact the...Remote workOperationsWork experience placementWork at officeLocal areaImmediate start
$185k - $210k
...,800 in annual savings per member.Hello Heart is the cardiac... ...is currently looking for a Director, Client Strategy and Growth , to join our growing... ...with product, clinical, operations, and others to inform their... ...portfolio. This is a fully remote position reporting to the...Remote workOperationsFull timeContract work- ...Credit Union Job Description Position Title: Member Services Director Department: Operations Salary Grade: 13 Status: Exempt... ...card disputes, ATM disputes, credit card adjustments, remote deposit capture, refunds, daily IRA exception processing...Remote workOperationsTemporary workWork at office
$112.7k - $193.2k
...Associate Director, Medicare Membership GrowthOptum... ..., retention, and service excellence through... ...(e.g., clinical operations, finance, growth,... ...relations, member services, claims,... ...behavioral health strategy and market driversAbility... ...to work remotely * from anywhere within...Remote workOperationsMinimum wageFull timeContract workWork experience placementWork at officeLocal area$180.5k - $236.91k
...Oscar. We're hiring a Senior Director, Member and Provider Services to join our team.... ...Provider Services leads the strategy, performance, and future... ...and Tier 2 contact center operations across Member, Broker, and... ...operating model for distributed remote teams, you will integrate...Remote workOperationsFull timeTemporary workWork from homeHome officeShift work$145k - $160k
...FableticsOS is looking for a Global Member Services Training Director. How do you fit in? As the... ...Director will report to the VP, GMS Operations. What You Will Do: Strategy & Organizational Leadership... ...retail, fulfillment and fully remote roles. The annual base salary range...Remote workOperationsApprenticeshipWork experience placementSummer workWork at office$200k - $235k
...Sequoia Capital, and Spark Capital. Strategy & Operations Senior Manager (Security and Technology... ...transparent with decisions to empower team members to make well informed decisions.... ...benefits we offer: ~ Flexible & Remote-First Culture: Work remotely with team...Remote workOperationsFull timeLocal areaFlexible hours- ...JOB SUMMARY: The Director of Managed Services (MSP) is responsible... ...delivery, technical operations, customer satisfaction... ...technical team members and department leaders... ...Drive technology strategy by identifying and implementing... ...with RMM and remote management platforms...Remote workOperationsFull timeWork at officeWeekend workAfternoon shift
- ..., Inc. d/b/a Allstate Protection Plans, is expanding rapidly and seeks a Sr. Manager to lead North America service analytics strategy and operating model. Remote role with collaboration across Operations, Customer Experience, Product, Engineering, and Finance. You will...Remote workOperations
$145k - $175k
...team, passionate team members, and proprietary... ...enabled collection strategies. Reporting to the Senior Director of Business Planning... ..., and digital self-service channels to boost... ...conversion, and elevate operational performance. \n... ...nationwide Remote Work, Travel Expectations...Remote workOperationsFull timeWork at officeLocal areaFlexible hours$153.36k - $237.73k
...absolutely excel in member engagement by... ...Wescom’s corporate strategy and executes through... ...for configuring and operating the enterprise... ...highest level of member service. Facilitates... ...union’s Board of Directors and/or Audit and Enterprise... ...may qualify as Remote or Hybrid with a...Remote workOperationsWork at officeWork from home$139.5k - $157.5k
...3 is looking for a dynamic Director, Commerce Strategy & Client Partnerships to lead... ..., media investment, and operational excellence work together to... ...A collaborative team member who thrives in the fast pace... ...expect as a Coder: Remote-first workplace designed to...Remote workOperationsFull timeSeasonal workFlexible hours$80k - $115k
...this position lists, “Open to Remote”, hires outside of the metro area... ...strategic Supervisor, Client Strategy & Services to add value to our growing agency. As a member of the Client Strategy &... ...marketing, creative, analytics, operations, product, technology, and senior...Remote workOperationsFull timeWork experience placementWork at officeLocal areaFlexible hours2 days per week1 day per week- ...governance, and architecture. Map the end-to-end member journey and partner with Product.... ..., process mapping, or health tech operations. Familiarity with Zendesk, Salesforce, and... ...provides a concierge approach to radiology services, offering a premium network of over 5,00...Remote workOperations
- ...Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will... ...journey transformations and operating models, and translating... ...work arrangements (remote and/or office‑based) Dynamic... ...of over 340,000 team members in more than 50 countries...Remote workOperationsWork at officeHome officeFlexible hours
$124.5k - $137.5k
...Remote, United States About Code3 Code3 is... ...client-obsessed Associate Director, Media Strategy & Client Partnerships... ...junior team members and driving cross‑functional... ...ground, naval or air service who is entitled to... ...United States military operation for which an Armed Forces...Remote workOperationsFor contractorsFlexible hours- ...SFMA seeks a Coordinator of Member Services & Administration to provide responsive support to... ...activities across the organization. This remote, full-time role serves as a primary... ...data management, and helps ensure smooth operations for conferences and programs. #J-1880...Remote workOperationsFull time
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