Production Support

Akkodis is seeking a Production Support for a Contract with a client in Hamilton, NJ (Hybrid). The ideal candidate is responsible for monitoring Azure-based applications, handling incidents, and ensuring system stability through proactive troubleshooting and continuous improvement.

Rate Range: $49/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.


Production Support Job Responsibilities include:

• Monitor Azure applications and infrastructure to ensure high availability and performance.
• Respond to production incidents, troubleshoot issues, and perform root cause analysis (RCA).
• Manage incident tickets using tools like ServiceNow or JIRA while ensuring SLA compliance.
• Analyze logs and system metrics using Azure App Insights and other monitoring tools.
• Collaborate with development teams for bug fixes, deployments, and release management.
• Implement automation and proactive monitoring to improve system reliability and reduce manual effort.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 10+ years of experience in production support or cloud operations, with strong exposure to Azure environments.
• Strong hands-on expertise in Microsoft Azure services, Azure SQL, Cosmos DB, and monitoring tools like Azure App Insights.
• Proven experience in incident management, root cause analysis, and CI/CD pipelines, with solid knowledge of Linux/Windows systems and networking.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Deep.Kumar@ akkodisgroup.com.


Pay Details: $49.00 to $56.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.