Service Writer

Job Description

Job Description

Rite Wrench in Fort Lauderdale, FL is hiring a full-time Service Writer .

Job Snapshot:

Pay: This is a full-time, in-office job that pays $20 – $30 per hour .

Schedule: You will work Monday through Friday, either from 7:00 am to 4:00 pm or from 8:00 am to 5:00 pm . There are no weekend shifts.

Benefits:

• Health & dental insurance
• PTO & sick days
• Paid trainings
• Career growth & advancement
• Education assistance
• A team built on respect and reliability

Who We're Looking For:

• 5+ years of experience in similar roles and mechanic service environments
• Excellent customer service skills for positive client interaction
• Strong organizational skills and ability to follow procedures
• Experience working with shop management software and sourcing parts
• Proficiency in diesel mechanical knowledge, diagnostics, and repair techniques for various vehicles, including trucks and heavy equipment
• Fluent in Spanish and English
• Ability to multitask
• Strong mechanical knowledge
• Familiarity with operating trucks and heavy equipment (preferred)

The Work You'll Do:

As a Service Writer, you will help customers from the moment they ask for help until their job is finished. You will check if equipment is ready, find and return parts, and set up jobs for technicians. You will talk to customers, send them estimates, and make sure the work is done safely and follows company rules. You will also keep records of what repairs were done, what parts were used, and how long each job took.

Our Company:

Rite Wrench is a fast-growing diesel repair shop based in Fort Lauderdale, Florida, built on a reputation for honesty and reliability. We started as a mobile service and have expanded to offer both in-shop and on-the-road heavy-duty truck, trailer, and equipment repairs within a 75-mile radius. Our experienced team uses proven systems to deliver quick and dependable service for fleets and owner-operators alike. At Rite Wrench, we value teamwork, open communication, and making sure every job is done right the first time. We offer competitive pay, bonuses, paid time off, health benefits, paid training, and opportunities to advance. If you're a reliable professional who takes pride in your work, consider joining the Rite Wrench team.

Let's Get Started: Be our new Service Writer and apply now with our mobile-friendly application. Join Rite Wrench and be part of a team that values your skills.

Must have the ability to pass a background check.