Customer Relationship Advocate

Fidelity Investments seeks Customer Relationship Advocates in Salt Lake City to provide high-quality phone and digital support to individual investors. In this client-facing role, you’ll answer account and service questions, educate clients on investing basics and Fidelity products, and guide them through digital tools and retirement resources. You’ll resolve issues accurately, uphold regulatory standards, and collaborate with teammates in a learning-focused culture. Fidelity offers paid training, licensing support, and clear career paths into advanced service, sales, or advisory roles in a dynamic, client-first environment.