Warehouse Stock Clerk

Join a locally owned company that's been servicing our Hawai'i island community for over 100 years. Together, we can continue to meet the food, household and pharmacy needs of our family, friends, and island visitors!

You will be a good fit if:

• You have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
• You maintain a positive attitude toward work, co-workers, supervisors and customers.
• You are a self-starter capable of keeping up with a fast-paced environment.
• You are a good listener, patient and understanding of customers and co-workers.
• You are honest and trustworthy, and use good judgment.

Applicants will be contacted for an interview based on the current number of position openings at any given time and the applicant's probability to fill this position.

PRIMARY RESPONSIBILITY

The primary responsibility of a Warehouse Stock Clerk is to receive, verify, and store merchandise brought in by various vendors and transportation services, to ensure accurate billing and payment of merchandise. A Warehouse Stock Clerk also fills orders and prepares merchandise for delivery to each store.


JOB DESCRIPTION

ESSENTIAL DUTIES
You MUST perform the following duties regularly and up to company standards:
• Accurately receive and count incoming merchandise, physically counting and matching it with invoices.
• Store merchandise in warehouse (drive forklift, operate pallet jack, stock wagon, etc.).
• Fill store orders by using "pick lists" and pulling merchandise.
• Prepare orders for delivery by palletizing and wrapping merchandise.
• Load freight for delivery to stores (truckers, Young Brothers, etc.).

NON-ESSENTIAL JOB DUTIES
In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge.
• Pick-up freight from Alternate Warehouse.
• Deliver merchandise to Downtown store and unload the merchandise.
• Do quarterly inventory and weekly cycle counts.
• Maintain a clean warehouse. Sweep, remove debris, and discard trash daily.
• Sweep containers.
• Wash Kona vans.
• Take damaged goods and unusable pallets to rubbish dump for disposal.
• Perform other duties as required or assigned.

WORKING CONDITIONS
• Continuously: Perform duties in a warehouse where it may be noisy, dusty, hot and humid when stocking shelves, pulling merchandise and palletizing orders; work around fumes from the forklift.
• Frequently: Perform duties outdoors when loading and unloading containers and Kona van. Containers are often dusty, hot and humid, as there is poor ventilation.
• Occasionally: Perform duties in wet conditions (rain) and around fumes given off by forklifts and trucks.
• Seldom: Perform duties around noxious odors (rubbish dump) or in extremely cold temperatures (freezer).

WORK HOURS
• Generally be available for work Monday through Saturday and holidays, between 6:00 a.m. and 5:00 p.m. (occasionally until 8:30 p.m.).

EQUIPMENT USE
• Continuously use a hand truck to transfer merchandise throughout the warehouse area; use pencils and calculator to check-in freight and label merchandise.
• Frequently use electric and propane forklifts to transfer larger amounts of freight throughout the warehouse area.
• Occasionally drive a 4-speed flatbed truck to pick-up freight from Alternate Warehouse, deliver freight to Downtown store, and dispose of pallets and damages at the rubbish dump; use chalk, shrink wrap, string, case cutter and tape when stocking and preparing orders; hammer to repair pallets; broom and dustpan to sweep warehouse and containers; container-jack, wheel chucks and ramp (used to drive forklift into the container) when loading and unloading containers and Kona vans; pallet-jack to move merchandise around in the warehouse.
• Seldom use a ladder, case cutter, company van, and circular saw.

SAFETY EQUIPMENT
• Continuously wear a back support belt and steel toe shoes when performing all job duties.

MENTAL, PHYSICAL AND COMMUNICATION DEMANDS
• MENTAL - Continuously need to concentrate well and be alert to drive forklift and company vehicles, and operate various equipment; use mathematical abilities to receive freight, take inventory and fill orders; pay attention to detail when counting merchandise; be able to comprehend instructions before performing each duty.
• PHYSICAL - Continuously need to stand, walk, handle and use corrected vision when performing all job duties. Frequently need to sit and have good eye-hand-foot coordination and wide field of vision to operate forklift and company vehicle; reach, lift and carry up to 60 lbs. when receiving, stocking and palletizing merchandise. Occasionally need to climb and balance, stoop and kneel when receiving, stocking, and palletizing merchandise; push and pull up to 2500 lbs. to transport merchandise with a pallet jack; have good color vision when identifying colored dots during inventory; visit other work sites to pick up and deliver merchandise.
• COMMUNICATION - Continuously need to listen, talk to, and understand vendors, supervisors and co-workers when doing all job duties; read and write to identify and label merchandise when receiving, stocking and pulling orders. Frequently talk to and meet the requests of co-workers, vendors and store personnel in order to communicate job duties, receive and deliver merchandise, and fill store's orders. Occasionally need to talk on the telephone when communicating with stores and Buyers concerning merchandise orders; receive instructions from Warehouse Manager and Assistant Warehouse Managers. Seldom need to meet the requests of vendors regarding special delivery times; train and supervise others, unless instructed to do so by Warehouse Manager or Assistant Warehouse Managers.

QUALIFICATION REQUIREMENTS
Skills and Knowledge: Must have basic math skills and good organizational skills, be able to multi task to accomplish work on time, be able to communicate effectively both orally and in writing with workers, vendors and management, and be able to work under minimal or no supervision.

Education, Experience and Age Restrictions:
• Must be at least 18 years of age to enter the warehouse, operate a trash baler, freight elevator, and any power driven equipment.
• Must be at least 18 years of age and have a valid Driver License to operate a forklift and company vehicle. Also need to be company certified to operate a forklift.

CHARACTER TRAITS AND PERSONAL WORK VALUES

Personal Traits - To promote good working relationships with co-workers, customers and vendors.

o Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
o Maintain a positive attitude toward work, vendors, co-workers, supervisors and customers.
o Be service oriented toward customers and fellow co-workers.
o Be a good listener, patient and understanding of customers and co-workers.
o Be honest and trustworthy. Use good judgment.
o Be neat and clean, in appearance and work habits.

Work Habits - To promote a productive work environment.

o Greet, Help and Thank all customers.
o Handle customers' complaints and concerns with tact.
o Maintain a good attendance record.
o Be punctual and committed to work when scheduled.
o Be focused on task and detail-oriented.
o Show initiative. Always keep busy. Be a self-starter.
o Be efficient and productive, while producing quality work.
o Be flexible, versatile, organized, methodical and conscientious.
o Be able to work under pressure and meet deadlines.
o Be able to follow work procedures and policies (e.g. safety and security practices).
o Create and maintain clean, safe and pleasant work environment for everyone.
o Be a team player and work well with others.