Night Auditor\Security - The Arrabelle

Job Description

Job Description

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

This position serves as an overnight hybrid for both the front desk night auditor position and overnight security. The role is responsible for providing genuine and authentic guest service according to RockResort brand standards and following The Arrabelle SOPs. This role is also responsible for all closing reports, will complete all tasks each evening on the night auditor or security checklist and set the Arrabelle up for success for the following day. Shifts will be covered as needed with some nights as Security and others as Front Desk Night Audit.

 

Job Specifications:

• Starting Wage: $20.00/hr - $23.00/hr 
• Employment Type: Year Round 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes 

 

Job Responsibilities:

• Accurately process nightly closing reports through IqWare, and Universal desktop
• Complete Flash Report and End of Day Passon for hotel distribution
• Complete all parts of Night Audit checklist accurately and efficiently
• Complete Weekly Inventory Audit of Front Office supplies and report to AFOM and FOM.
• Input all information necessary for up coming arrivals into Alice.
• Process reservations and No Shows to SOP and training standards
• Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
• Ensure accurate check-in and checkout processes according to RockResorts brand standard
• Creates accurate keys to guest rooms according to owner log and Iqware reservations
• Complete all additional projects and tasks given by management
• Ability to sustain composure at all times and remain calm during difficult situations
• Complies with all Resort policies, procedures and standards of operation
• Interacting with property-owners, guests, and employees.
• Assisting guests, residents, and employees with vehicle jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents.
• Basic First Aid response.
• Enacting general emergency procedures in conjunction with resort policies.
• Basic understanding of emergency and law enforcement services and procedures.
• Managing and resolving tier-two (transferred fr
• Accurately and timely route all communication during an emergency situation
• Other duties as assigned

 

Job Requirements:

• High School Diploma or Equivalent
• Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
• CPR Certificate preferred, Valid Drivers License
• Microsoft Office, Property Management Systems, General Computing
• Ability to communicate in english effectively in both written and verbal mediums
• Ability to speak multiple languages a plus, accounting experience

 

The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 515974
Reference Date: 07/17/2026 
Job Code Function: Front Office