IT Help Desk Specialist: ITIL-Driven, Cross-Team Support
J.M. Huber Corporation
A leading engineering firm in Charlotte, North Carolina is seeking a Help Desk Support professional to assist in managing the Helpdesk and improving technology solutions. The ideal candidate will have a blend of business insight and technical expertise, responsible for documentation and ensuring effective information service delivery. Responsibilities include managing Help Desk tickets, troubleshooting systems, and supporting both general business operations and manufacturing processes. This role emphasizes collaboration and customer service. #J-18808-Ljbffr J.M. Huber Corporation
- ...to receive an alert: IT Help Desk Technical Specialist Date: Feb 9, 2026 Location... ...Summary This role supports the Help Desk Lead in... ...Helpdesk and ITIL processes. It ensures... ...business and manufacturing teams. Monitor and support... ...management, and effective cross-functional...SuggestedWork at office
- ...this role, you will ensure effective leverage of technology products and services, assist teams in understanding these solutions, and develop relationships to facilitate product-driven value. The position requires a Bachelor's degree, experience in a technology-focused...Suggested
$125k - $150k
...Production Support Analyst Job Number: 26-00541 Pursue... ...banking and payments. If you're driven by technology and excited to... ...career with a forward-thinking team! Position Overview:... ...compliance requirements. ITIL process awareness. Salary...SuggestedNight shift- ...in our mission to help customers accelerate... ...accomplish more as a team and create lasting... ...and application support for internal customers... ...requests in the IT ticketing system, ensuring... ...) to resolve cross-functional issues and... ...Familiarity with ITIL concepts and working...SuggestedWork at officeRemote work
- ...Support Engineer Strategic Staffing Solutions is currently... ...: 30-minute Microsoft Teams interview Required... ...of runbook-driven support models Ability... ...ability to work across cross-functional teams Job... ...work and requirements Help gather and document issue...SuggestedFull timeContract workImmediate startRemote work
$74.33k - $92.93k
...Senior Technical Training Specialist Department:... ...(NOC), and Engineering teams. This role partners closely... ...while collaborating with cross-functional subject matter... ...Manage and support sales and operational enablement... ...-enabled technologies, driven by our customer-first mentality...Full timeContract workWork at officeLocal areaImmediate startNight shift$120k - $130k
...highly skilled Application Support Engineer (L3/Lead) to... ...join a dynamic Run Support team in a contract-to-hire... ...ability to collaborate cross‑functionally with Product... ...platforms Knowledge of ITIL practices (Incident, Problem... ...delivery. #J-18808-Ljbffr Gravity IT ResourcesContract workRemote work- Technical Quotations Specialist page is loaded## Technical... ...a highly motivated team in Charlotte, USA, where... ...RESPONSIBILITIES/DUTIES:*** Support small and large custom... ..., and support cross‐functional collaboration... ...a structured, process‐driven approach.**TRAVEL REQUIREMENTS...Work at officeLocal areaWorldwideNight shift
$43.56 - $51.56 per hour
...Technical Business Analyst to support a sanctions technology portfolio... ..., compliance, and technology teams. This role will partner... ...process improvement, reporting, and cross-team coordination across the sanctions... ..., audit, or compliance-driven initiatives Experience with...Hourly payContract work- ...Description Truist is a purpose driven financial services company... ...without interruption. The IT Executive Support Analyst is a white glove,... ...internal and externally staffed teams responsible for the design,... ...Experience working within ITIL-aligned processes using ServiceNow...Full timePart timeWork at officeRemote work
$100k - $125k
...individuals to join our team, dedicated to... ...Technical Training Specialist to design, develop,... ...internal sales and support teams. The ideal candidate... .... Collaborate cross-functionally with... ...programs and help develop strategies... ...solutions. Results‑Driven Performance: High‑performing...Work experience placementWork at officeFlexible hours- Product Support Analyst II Join to apply for... ...Product Operations Specialist is a detail-... ...and customer-facing teams like sales and support... ...work closely with cross-functional teams... ...Attributes Data-driven Researcher with an... ...qualitative product data. Help create dashboards...Full time
- ...customers' financial needs and help them succeed... ...diverse and inclusive team where you'll feel valued... ...Operating Office that support our businesses.... ...mitigating and compliance-driven culture which firmly establishes... ...knowledge of currency and cross currency Repo and...Work at officeLocal areaShift work
- ...manufacturer located in Charlotte, NC, is seeking an IT Help Desk Technical Specialist to manage Help Desk operations and support both internal and manufacturing clients. This... ...in technical support, a solid understanding of ITIL processes, and strong customer service skills....
- A leading architecture and design firm is seeking an experienced IT Service Desk Manager to oversee the Service Desk team. The role requires a minimum of 10 years of experience in managing IT support teams and offers the opportunity to enhance service desk operations across...Work at office
- ...industrial parks as well as technology-driven customer solutions. The... ...stakeholders, technical teams, and end-users to create, customize... ...prepare data for reporting; support a team of report developers... ...technical guidance and support; help define best practices for...Local areaRemote workWorldwide1 day per week
- ...Insurance's Enterprise Data Services team as a Senior Data Engineer and... .... You'll collaborate with cross-functional teams to deliver... ...passionate about cloud engineering, AI-driven solutions, and shaping the... ...and publish Data Products to support analytics, visualization,...
- ...importance to the organization, involving large cross-functional teams with associated reporting and... ...pipelines of passive and active talent to support corporate and all federal civilian,... ...recruiting and sourcing for Executive IT positions. - Proficient at sourcing on...Minimum wageContract workTemporary workWork experience placement
- ...for a large enterprise client supporting critical applications used by... ...effectively with both technical teams and end u . This role offers... ...hands-on exposure to enterprise IT operations in a fast-paced,... ...Experience with incident management or ITIL-based environments...Remote workFlexible hours
$70k - $90k
...AI Support Analyst The AI Support Admin plays... ...confidence in AI-driven tools. This role... ...training support—making it ideal for someone... ...AI, patience in helping users, and the technical... ...Serve as the Help Desk escalation point... ...and Data Analytics teams Continuous...Work at officeLocal areaRemote work2 days per week$80k - $115k
...and specialty packaging that supports multiple industries including... ...commitment to sustainability, helping us achieve our ambitious goals... ...Meets corporate business and team objectives for antitrust compliance... ...skills. · Self-driven to work alone and in teams, when...Full timeWork at officeLocal areaFlexible hours- ...Technology Support Job Type: Contract Duration: 6 Months Location... ...Onsite/Week Description: Help Desk / User Outreach Analyst (... ...closely with Cybersecurity, IT support teams, and business stakeholders... ...inquiries related to Varonis-driven remediation efforts Conduct...Contract workWork at office2 days per week3 days per week
- ...looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are looking... ...2010, mthree has been helping clients solve their... ...significant business and IT projects in some of the largest... ...handling validation for event-driven payment flows Lead...Full timeWorldwideVisa sponsorshipWork visa
- ...client is seeking an experienced IT Network Engineer III for a W2 contract assignment supporting enterprise-scale networking,... ...MIST technologies Automation-driven network engineering using... ...connectivity initiatives Partner with cross-functional teams (security, cloud,...Contract workLocal area1 day per week
- ...client is seeking an experienced IT Network Engineer III for a W2 contract assignment supporting enterprise-scale networking,... ...technologies Automation-driven network engineering using Ansible... ...initiatives Partner with cross-functional teams (security, cloud, infrastructure...Contract workLocal area1 day per week
$19 - $28 per hour
Position Summary Desktop Support Technician We are... ...submitted through the IT ticketing system (e.g.,... ...Exchange Online, Outlook, Teams, OneDrive, SharePoint,... ...in a desktop support, help desk, or IT support role. Demonstrated... ...(ACSP), or ITIL Foundation. Experience...Hourly payTemporary workWork experience placementWork at officeRemote work$126.16k - $189.24k
...your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Senior IT Engineer - Full Stack... ...product owners, and cross-functional teams to... ...microservices, and event-driven solutions to replace... ...company will not support the STEM OPT I-983...Temporary workWork at office3 days per week- ...proactive Technology Support Analyst to join their team. As a Technology Support... ...Cybersecurity and IT support teams, supporting... ..., and a passion for helping users navigate... ...of experience in Help Desk, IT support, or customer... ...structured, process-driven environment with a focus...Weekly payTemporary workFlexible hours
- ...commercialization continuum, helping them navigate complexity, anticipate... .... Our Clinical Solutions team members act with a drug... ...their goals. We are agile and driven to deliver - for one another,... ...area. Provide basic guidance and support to ensure appropriate usage of...Contract work
$133.54k - $150.6k
...unlock opportunity, helping our clients navigate... ...Title: Senior Production Support Analyst Location: 14... ...with development/L3 team to prioritize and... ...an Engineer, Analyst, Specialist, or in a related technical... ...production and IT operations as per ITIL process; architecting...Full time
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