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IT Help Desk Specialist: ITIL-Driven, Cross-Team Support

J.M. Huber Corporation

A leading engineering firm in Charlotte, North Carolina is seeking a Help Desk Support professional to assist in managing the Helpdesk and improving technology solutions. The ideal candidate will have a blend of business insight and technical expertise, responsible for documentation and ensuring effective information service delivery. Responsibilities include managing Help Desk tickets, troubleshooting systems, and supporting both general business operations and manufacturing processes. This role emphasizes collaboration and customer service. #J-18808-Ljbffr J.M. Huber Corporation

Vacancy posted 4 days ago
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