Transportation Assistant

GENERAL SUMMARY

Assists in the maintenance of vehicle, service records and other departmental records to ensure safe and efficient Transportation Department operations. Assist in relocating vehicles for service, or repair. Serves as a relief driver as needed. This is an assistant role and NOT a supervisory role.

ESSENTIAL JOB FUNCTIONS*

Ø Assists in updating and printing attendance records and accompanying GATRA documentation.

Ø Reviews monthly attendance and vehicle logs for accuracy and inputs maintenance into Efleets portal and Exell Spreadsheets.

Ø Assists the Transportation Supervisor to ensure that all service invoices are submitted for payment, updated in multiple Excel spreadsheets, and filed in a timely fashion.

Ø Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC).

OTHER DUTIES AND RESPONSIBILITIES

Ø Attends all Transportation Drivers meetings and completes trainings, as required.

Ø Performs all duties of the Van Driver, as needed.

Ø Performs additional duties, as assigned.

COMPETENCIES

Ø Total Quality Management: Is dedicated to providing the highest quality services, which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and performance management; creates a learning environment leading to the most efficient and effective work processes.

Ø Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.

Ø Ethics, Values and Diversity: Promotes an appropriate and effective work environment and strives to ensure that the agency’s core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.

Ø Integrity and Trust: Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes.

Ø Problem Solving and Judgment: Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.

Ø Oral and Written Communications: Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

Ø High school diploma.

Ø 1-2 years prior office experience with working knowledge of Microsoft Suite.

Ø Preferred prior experience providing transportation services for individuals with disabilities.

Ø Valid driver’s license in the state of Massachusetts.

Ø Documented physical indicating fitness for job.

Ø Ability to follow directions, read maps and use GPS tracking systems(Azuga, Phone related GPS…)

SUPERVISORY RESPONSIBILITY

Ø No supervisory responsibility.

WORKING CONDITIONS/PHYSICAL DEMANDS

Ø Ability to sit for long periods.

Ø Frequent bending and walking.

Ø Ability to carry up to 25 pounds.

Ø Ability to assist individuals in and out of the vehicle.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance.