Caregiver Program Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Caregiver Program Specialist Full-time Regular Fall River, MA, US 3 days ago Requisition ID: 1130 Caregiver Program Specialist $28.58/hour Position Summary This position’s primary role is conducting initial assessments of caregivers’ needs and providing ongoing support to caregivers in compliance with the Executive Office of Aging & Independence (AGE) and agency guidelines. This position will also provide back-up support to the Home Care Department with initial intakes as needed. Principal Accountabilities Caregiver Support/Assistance Provides personal assistance in connecting caregivers with resources and services Provides one-on-one counseling, coaching, and case-management Conducts caregiver assessments and develops caregiver actions plans Facilitates family meetings Maintains a list of local resources including support groups, memory cafés, and gatherings Connects caregivers to other community resources as needed (e.g., professional counseling) Training/Education Identifies, refers, and/or coordinates and facilitates caregiver training in group settings or for individuals Utilizes evidence-based programs (e.g., Powerful Tools for Caregivers) and other programs viewed as successful for maximum benefit to caregivers. Support Group Makes referrals to community support groups operated outside of the ASAP Assists existing or new support groups with logistics, content, materials, etc. Builds relationships with local service providers, employers, and community groups Conducts caregiver informational sessions in the community, e.g., at Councils on Aging, public and private workplaces, etc. Promotes caregiver outreach using a broad range of local contacts and media Distributes caregiver information and materials to community locations, e.g., libraries, community centers, fairs, faith communities, etc. Home Care Department Support Completes initial intakes based on regulatory guidelines. Determines eligibility for programs. Develop appropriate service plans that meet consumer choice and budget guidelines. Partners with vendors to implement home care services. Assists consumers with problem solving and makes referrals as needed. Screens for public benefits and assistance with referrals and applications as needed. Document phone calls, visits, and all activities in accordance with AGE and agency requirements. Maintains caregiver and consumer records accurately and within the mandated timeframe. Communicate with case management staff upon a case transfer. Qualifications Education : Bachelor’s degree in human services or related discipline preferred; experience with caregiver work or community out-reach will be considered. Experience : Work with elder population, understanding family dynamics. Special Skills/Knowledge : Excellent oral and written communications skills, ability to effectively relate to a wide variety of personalities, strong assessment skills, basic computer skills, demonstrated organizational and time management skills, ability to multi-task and work in a fast-paced, high volume work environment. Driver’s license and reliable transportation required. This job description is intended to be general, will evolve over time, and is subject to periodic updating. This job description does not constitute a written or implied contract of employment. #J-18808-Ljbffr