Front Office & Administrative Specialist (Behavioral Health)

Front Office And Administrative Operations Support

Arizona Center for Change (AZCFC) has a 20+ year track record of providing high-quality, evidence-based behavioral health services to individuals and families. We are a mission-driven organization focused on helping people create meaningful, lasting change in their lives and communities.

Position Summary: We are seeking a dependable, detail-oriented professional to serve as a key support within our front office and administrative operations. This role combines direct client interaction, scheduling and coordination, and HR support functions. You will play an essential role in keeping daily operations running smoothly while supporting both clinicians and leadership.

This position is best suited for someone who thrives in a fast-paced environment, can manage multiple responsibilities at once, and takes pride in keeping both clients and operations organized and on track.

Schedule: 10am-7pm Monday-Friday

Key Responsibilities:

• Provide high-level administrative support to clinicians and the Administrative Services Manager
• Serve as a primary point of contact for clients, parents/guardians, and referring agents
• Schedule appointments and manage clinician calendars
• Verify insurance benefits and assist with client check-in and payment collection
• Coordinate client transportation as needed
• Support clinicians in program delivery and day-to-day operations
• Enter and maintain accurate information in the Electronic Health Record (EHR) system
• Assist with onboarding new hires, including data entry into payroll systems and maintaining personnel files
• Coordinate interviews and support recruitment activities, including pre-screening applications
• Must have Fingerprint Clearance Card
• Must past extensive background check

What We're Looking For:

• Strong organizational skills with the ability to multitask and prioritize effectively
• Excellent communication and customer service skills
• High attention to detail and accuracy
• Ability to handle sensitive information with professionalism and confidentiality
• Comfortable working in a fast-paced, high-accountability environment with frequent interruptions
• Experience in administrative support, healthcare, behavioral health, or HR-related functions preferred

Why Join AZCFC:

• Be part of a mission-driven organization making a meaningful impact
• Work alongside a supportive and dedicated team
• Opportunity to grow within a dynamic behavioral health organization