Customer Experience Advisor

Benefits:

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

A progressive, family owned business for over 30 years, we provide quality outdoor backyard products with top-notch service and installation.

Looking for something different? We don't believe in "hard selling" or traditional methods of selling that are outdated and quite frankly annoying to most people. We take a concierge oriented approach that really puts the customer in control. We advise the customer on which of our products best fits their lifestyle and budget. All of our leads that we follow up on are customers that have personally reached out to us to help them in their journey of finding one of our great products (aka no cold calling). Our products help families get outside to spend more quality time with each other!

As a growing, progressive, locally owned and operated business, Recreation Unlimited offers a great work-life balance, great health benefits, and a competitive salary. We also have perks like free snacks and drinks, gym benefits, and exclusive product discounts. We are growing and expanding at a quick pace. Come join our growing team!

What kind of team members do we seek?

Are you a team player?

Do you make your fellow employees better? Do you uplift yourself and others around you?

Are you reliable?

Every day, can we count on you to do what you say you will do?

When you see problems, do you take action?

Do you take action in your job to better the business as a whole and improve your expertise and efficiency?

What's in it for you?

Full QSEHRA Health Benefits - Dental/Vision/Health ($512 towards a plan of your choosing per month)

Generous Paid Time off Accrual (80 hours first year), then goes up from there

5 Paid Sick Days given each year (to care for yourself or loved one)

Paid Holidays

Gym membership reimbursement

Cash bonuses, sales incentives and advanced commissions

Primary Duties:

Work effectively with a CRM to track calls, meetings and contacts with customers

Perform online sales activities to achieve company sales objectives

Identify and contact potential customers for business opportunities

Perform daily tasks based on assigned work plan

Maintain profitable and productive relationships with customers

Maintain up-to-date knowledge about product information and promotions

Communicate with customers through phone, e-mails and chats

Attend sales training and educational programs for professional development

Respond to customer queries promptly and professionally

Accept inbound calls and make outbound calls to sell company products

Develop sales strategies and determine sales forecast and projections

Provide excellent services and ensure customer satisfaction

Stay abreast with online marketing trends and competitors

Endlessly and tirelessly working to create efficiency and better systems in our business (this is a big one!)

Qualifications:

The hours of this position are Tuesday - Saturday from 10-6. Please make sure you are able to work those hours before you apply.

High school diploma or general education degree (GED) required

Bachelor’s degree (B.A.) from four-year college or university is preferred, but not required

Must possess strong computer skills

Must possess interpersonal skills, organizational skills, be a self starter, and detail oriented

Ability to multitask and to communicate clearly (verbal and written)

Knows importance of being a team player

Customer service and sales experience is a plus (positive references from a prior employer are necessary)

And of course, a positive attitude