Housekeeping Room Attendant

Essential Job Functions: * Perform a variety of cleaning activities that include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily. * Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. * Provide necessary linen and amenities to guests in accordance with the guest room legend. * Assist in the movement of linen throughout the hotel. * Leave rooms in uniform arrangement as determined by the Housekeeping management team and make sure the room/door is securely closed and locked. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas * Respond to guest requests in a timely and professional manner * Maintain professional etiquette with all guests and team members * Report any damage, hazards, repairs, and strangers in assigned areas. * Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. * Assist Houseperson in cleaning and maintaining the public areas as needed. * Clean all corridors and service areas. * Must follow all disinfecting and sanitizing policies * Restock the cart at the end of your shift and organize the closet/ workspace to prepare for the next day. * Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. * Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working. * Informs management of all suspicious activity during the course of your shift. * Responsible for knowing hotel emergency procedures * Responsible for following standard operating procedures and safety regulations * Be knowledgeable of all hotel and casino services, features and amenities. * Consistently offers professional, engaging and friendly service * Comply with quality assurance expectations, standards and hotel rating guidelines. * Other duties as assigned Qualifications (Knowledge, Skills, and Abilities): * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Previous cleaning experience preferred * Ability to work in a fast-paced environment * Ability to perform job functions with attention to detail speed and accuracy * Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned * Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests * Ability to scrub and scour surfaces extending arms overhead to perform cleaning tasks and work in confined spaces. * Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. * Must be able to traverse from area to area within the operating areas to respond to and assist Team Members. * Must be able to lift up to 50lbs. continually throughout a shift. * Must be able to maneuver a fully loaded cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday. * Must be able to push, pull and move levers, equipment and furniture throughout a shift. * Must be able to work flexible shifts and days, including weekends, holidays and special events/promotions. * Must be able to successfully fulfill the pre-employment process.