Technical Support Associate Analyst
The Cigna Group
Join to apply for the Technical Support Associate Analyst role at The Cigna Group . The mission of the Technology Operations organization is to provide recovery support to our colleagues throughout the United States across both physical offices and a remote workforce while delivering the best possible experience to our colleagues. We are looking for a Technical Support Associate Analyst to join the TechOps Asset Recovery team. You will be responsible for ensuring an outstanding level of customer service and possess advanced technical knowledge. You will provide accurate, timely, and creative solutions to customer asset return inquiries while adhering to standard Technology practices and techniques. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: View email address on click.appcast.io for support. Do not email View email address on click.appcast.io for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at The Cigna Group by 2x. Get notified about new Technical Support Analyst jobs in Houston, TX . #J-18808-Ljbffr The Cigna Group
- ...position provides exceptional phone and email support to our customers experiencing software... ...Other duties may be assigned. Provide technical support regarding our products to our... ...years of helpdesk support, or equivalent. Associate’s degree in computer science or related...SuggestedFull timeWork experience placementWork at office
- We are looking for a guru‑level Power Platform and SharePoint expert with deep experience developing enterprise‑grade solutions using Canvas Apps, Model‑Driven Apps, Power Automate, and other core components of the platform. The ideal candidate will also manage Power Platform...Suggested
- ...Successful candidates will provide exceptional phone and email support for software and hardware issues, ensuring customer satisfaction... ...include 2-3 years of help desk support experience, an associate's degree in computer science or related field, and strong analytical...SuggestedFull timeWork at office
- ...Texas. The role involves providing exceptional phone and email support, monitoring production systems, and coordinating with service technicians... ...candidates will have 2-3 years of helpdesk experience, an Associate’s degree in computer science or related discipline, and strong...SuggestedFull time
$44k - $46k
...Physical Therapy is seeking a Help Desk Technician for their office in Houston, Texas. The role involves providing first-level technical support to end users, troubleshooting applications and equipment, and ensuring effective communication of support requests. The ideal...SuggestedWork at office- ...Boys' Home is seeking a Service Desk Specialist to act as the first point of contact for end users facing technical issues. The role entails providing timely support through various communication channels and ensuring a positive customer experience. The ideal candidate...Full timeWork at office
$22 - $25 per hour
Vego Garden in Tomball, TX, is looking for a proactive IT Help Desk Technician to provide technical support to ensure productivity across our organization. The role requires strong troubleshooting skills for both Windows and Mac operating systems and a customer-oriented...Hourly payFull time$22 - $25 per hour
Job Purpose: We are seeking a proactive and service-oriented IT Help Desk Technician to provide technical support across our growing organization. In this role, you'll be the first point of contact for employees experiencing hardware, software, network, and system-related...Hourly payFull timeWork at officeMonday to FridayFlexible hours- Harris County seeks a Tier-1 support professional within the Technical Services Division. The role focuses on supporting the Tyler Odyssey Case Management... ...operational flow in court. Applicants must have an associate degree in a related field and excellent interpersonal...
- The Jay Group is looking for a Help Desk Technician to join their team in Houston, TX to support fulfillment operations. The technician will handle IT support requests, manage help desk tickets, and provide troubleshooting assistance to employees. The ideal candidate should...
- ...Texas, is seeking an IT Help Desk Specialist to join their growing litigation law firm. In this role, you will provide day-to-day technical support for attorneys and staff, support conference room technology, and ensure seamless operations across the firm. The ideal...Full timeWork at office
- ...Ltd, located in Houston, Texas, is seeking a Support Center Specialist to deliver efficient and customer-focused technical support. The successful candidate will provide... .... Qualified candidates will possess an associate's degree or equivalent experience, strong communication...Flexible hours
- Insight Global is seeking an IT Support Specialist located in Houston, Texas. The ideal candidate will have over 3 years of experience in a technical support role, proficient in Active Directory, and familiar with the ServiceNow ticketing system. The role involves providing...
$90k - $105k
...culture focused on compliance and ethics, supportive user‑centric technology, and customized... ...it. About the Role We are seeking an Associate IT Support Specialist able to... ...You take the time to break‑down complex technical issues and will provide guidance when appropriate...Full timeApprenticeshipWork at officeRemote work- ...Technical Business Analyst (TBA)The Technical Business Analyst (TBA) will play a pivotal role in bridging the gap between business needs and technical... ...business requirements. Provide technical guidance and support throughout the development lifecycle. CSDM Experience:...
- ...Business Support Analyst Location: Houston, TX or San Ramon, CA The Business Support Analyst is a Trusted Advisor in the Business, one who develops meaningful business insights to drive faster, better decision making and recommendations to improve business performance...Work at office
$60k
...A growing kitchen and bath company is seeking a Jr. Technical Business Analyst to serve as the bridge between business stakeholders and software... ..., system requirements, and technical specifications Support ERP, inventory, purchasing, sales, customer service, and e...- ...If you are an End User Support guru, like being a part of a team,... ...seeking a Senior System Support Analyst who will be an essential part... ...suite, Azure). Provide technical support and guidance to resolve... ...Administration. Candidate Should Possess Associate’s degree in computer science...Temporary workWork experience placementWork at officeRemote work
- Universal Rehab is looking for an organized and tech-savvy individual to provide administrative support in Houston, Texas. The role involves bookkeeping with QuickBooks, maintaining digital records, and assisting with IT troubleshooting. The ideal candidate will possess...Work at office
- ...About the job Senior IT Business Systems Analyst (Cybersecurity / Risk Focus)... ...someone who excels at translating complex technical risks into actionable business insights... ...into clear, business-relevant insights Support decision-making by outlining risk, tradeoffs...Contract workMonday to Friday
$117k - $130k
...As an IT Business Systems Operations Analyst , you’ll get to serve as a strategic partner... ...clarity and precision. This is not a technical implementation role; rather, it is a business... ...sales process and use this analysis to support or help manage changes in the sales...Daily paidFull timeTemporary workWork at office$44k - $46k
...nationwide, across 44 states, offering them the resources, operational support, and clinical expertise needed to thrive in today’s healthcare... ...area of Houston. Responsibilities Provide first-level technical support to end users, including password resets, toner, basic printer...Work at officeLocal areaRemote workShift work- ...Under general direction, provides all levels of end user PC support. Coordinates configuration, installation and general troubleshooting... ...location to resolve problems, using basic troubleshooting and technical skills. Provides status reports, problem summaries, and project...Work experience placementWork at officeRemote work
$54k - $57.5k
...Company Logo Overview The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering... ...to provide support and training while serving as the hands-on technical point of contact for Group IT. Responsibilities Key Results /...Work at officeLocal areaRemote work- ...Talascend is currently seeking an IT Support Specialist for a contract opportunity with our client in Houston, Texas . Overview The IT Support Specialist will support local information technology infrastructure and services, including hardware, software, operating systems...Contract workTemporary workLocal area
- ...Jay Group at our new Houston facility in support of our fulfillment operations. Location:... ...complex issues in‑person, providing technical support over chat, phone, or in‑person.... ...Q4), and availability for on‑call duty. Associate degree in computer science or CompTIA A+...Weekly payTemporary workWork at officeRemote workShift workNight shiftWeekend work
- ...and business solutions. We are looking for a high-performing IT Support to provides front line point of sale support to our customer.... ...software issues. Training clients regarding use of POS system Provide technical research resources for incident resolution coordinating with...Work experience placementRemote work
- A public healthcare provider seeks an Epic Clinical Systems Analyst II to ensure operational interests of functional areas in Information Systems. The role includes supporting Epic Clinical applications. Candidates should have a Bachelor's degree in Information Systems...
- Resolve Tech Solutions is looking for a Support Center Specialist in Houston, TX. This onsite position will require you to provide Tier 1 technical support, troubleshoot various IT issues, and ensure a high level of customer satisfaction. The ideal candidate should have...Contract work
- ...Sr IT Business Analyst Job Category: Information Technology Full-Time Hybrid... ...focuses on optimizing system capabilities, supporting application stability, driving continuous... ...ability to engage effectively across technical and non-technical teams. Strong stakeholder...Full timeWork at officeLocal area
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