Fulfillment Team Lead (InboundOutbound)

Fulfillment Team Lead, Inbound & Outbound

Clifton, New Jersey | Operations

About 1Commerce

1Commerce is building the operational infrastructure that helps modern commerce move faster.

At our Clifton fulfillment center, our teams are responsible for keeping products moving accurately and efficiently from receiving through shipment. As we continue to grow, were looking for hands-on leaders who know how to bring structure to fast-moving operations, develop strong teams, and solve problems in real time.

About the Role

As a Fulfillment Team Lead, Inbound & Outbound , youll help lead the day-to-day flow of our fulfillment operation across receiving, picking, packing, and shipping.

This is a hands-on leadership role for someone who understands warehouse operations and knows how to keep people, priorities, and workflow moving together. Youll coordinate associates throughout the shift, monitor operational performance, address bottlenecks, reinforce standard work, and partner with site leadership to deliver against daily goals.

You wont just oversee the operation. Youll be on the floor helping make it better.

What Youll Do

• Lead day-to-day floor execution across inbound and outbound fulfillment operations
• Coordinate labor and assign work across receiving, picking, packing, and shipping based on operational priorities
• Monitor workflow throughout the shift and quickly adjust resources to address bottlenecks and meet Critical Pull Times
• Lead shift stand-ups and communicate priorities, performance, and operational changes to the team
• Coach associates in real time and provide hands-on training on SOPs, quality standards, safety, and best practices
• Monitor key operational metrics through the Warehouse Management System (WMS), including Units Per Hour (UPH)
• Provide clear shift updates and performance reporting to site leadership
• Troubleshoot inventory discrepancies, equipment issues, and other operational escalations
• Conduct routine 5S and safety audits and reinforce a clean, organized, and safe working environment
• Identify opportunities to improve productivity, quality, workflow, and overall operational execution
• Serve as a dependable point of leadership on the floor while setting the standard for ownership, accountability, and teamwork

What You BringMinimum Qualifications

• 1+ year of experience in warehouse, fulfillment, distribution, logistics, or manufacturing operations
• High school diploma or GED
• Experience working with a Warehouse Management System (WMS)
• Working knowledge of Microsoft Excel and Outlook
• Ability to work on your feet for 10 to 12-hour shifts
• Ability to lift up to 49 pounds independently
• Ability to work a flexible schedule based on operational needs, including nights, weekends, and holidays

Preferred Qualifications

• 1 to 3 years of warehouse or fulfillment experience with lead, trainer, or supervisory responsibilities
• Experience supporting both inbound and outbound operations
• Experience using operational metrics to manage workflow and team performance
• Familiarity with 5S, Lean, or other Operational Excellence practices
• Logistics, supply chain, or related certification or education
• Strong communication skills and the ability to lead calmly in a fast-moving environment

What Success Looks Like

Youll thrive in this role if youre someone who notices the bottleneck before it becomes a problem, steps in when the team needs support, and takes ownership of getting the shift across the finish line.

The strongest Team Leads at 1Commerce combine operational knowledge with people leadership. They set clear expectations, communicate early, stay close to the work, and continuously look for ways to make the operation safer, simpler, and more effective.

Benefits & Perks

For eligible employees, 1Commerce offers a benefits package designed to support you and your family, including:

• Medical coverage
• Dental coverage
• Vision coverage
• Opportunities for continued learning, development, and career growth
• Hands-on experience with modern fulfillment technology and Operational Excellence practices
• A growing environment where strong operators have the opportunity to take on greater responsibility

Grow With Us

This role is an opportunity to build your leadership experience while developing a deeper understanding of end-to-end fulfillment operations. For someone who wants to continue growing in logistics and operations leadership, it provides meaningful exposure to the skills needed for future Area Management opportunities.

If youre energized by fast-moving operations, enjoy solving problems on the floor, and know how to bring out the best in a team, wed love to hear from you.

Join 1Commerce and help us build whats next in fulfillment.