Experienced HVAC Technician

Overview We are seeking an HVAC Service Technician for a customer-facing, residential with some light commercial service role. You’ll meet the customer in their home, complete the necessary repairs or maintenance, and discuss recommended solutions. You will succeed by providing a world-class experience and caring about the customer\'s needs. At Aire Serv, we\'re known for our excellent customer service, professional image, and Done Right Promise. If you meet our high standards of service and professionalism, apply today and someone from our team will respond within 24 hours. Responsibilities Deliver World-Class Service – Provide an amazing experience for our customers. Troubleshoot and Provide System Maintenance – Consult with clients regarding heating and air conditioning systems, understand their concerns, diagnose and fix issues correctly. Advise on System Upgrades, Improvements, and Service Plans – Help customers identify additional opportunities and needs related to home comfort and air quality, and offer expert recommendations for the best solution. What We Want from You Culture alignment Rockstars only Bought into the vision Meets our expectations To Succeed in this Role We employ a front-line service system that, when followed, will consistently generate 5-star reviews. The office team will support you to ensure you have sufficient time with each customer to perform a thorough and complete job. You are willing to access hot attics and crawl spaces and to explain things to customers in a way they understand. You are committed to continued training and investing in your personal and professional development. How We’ll Measure Performance Punctuality, Reliability, and Availability – These factors impact our customers and the team. Quality of Work – The work must be done correctly the first time. Efficiency – Completing the job well and promptly is critical. Customer Satisfaction – Deliver an amazing customer experience and maintain high satisfaction. Key Service Metrics – We use a scorecard system with clear goals. Job Requirements Must be local to Northeast Georgia (Rabun, Habersham, Stephens, Banks counties) Experience in residential HVAC or as an apprentice Experience in Commercial Refrigeration is an added bonus Valid driver’s license and clean driving record Ability to lift 60 lbs. Excellent communication skills with customers and the office team Professional appearance and personality Benefits & Pay The pay range for this position depends on your experience and knowledge as an HVAC service technician. Branded company truck/van Flexible schedule Fuel card Professional development assistance Tools provided #J-18808-Ljbffr DMR HVAC LLC