Medical Case Manager

Job Description

Job Description

HIV Medical Case Manager Mission-Driven Organization

Help People Thrive. Change Lives Every Day.

Location: Northland Cares, Prescott Valley, AZ

Schedule: Full-Time, Monday-Thursday In Office

Looking for more than just a job?

At Northland Cares every day is an opportunity to change lives. We help people overcome challenges, find support, and build healthier futures. If you have a heart for helping others and want meaningful work that makes a lasting impact, we'd love to meet you.

Why You'll Love Working Here

• Meaningful work that changes lives
• Supportive, mission-driven team culture
• Four-day in-office work week with remote flexibility
• Ongoing training and professional growth opportunities
• Collaborative healthcare and community partnerships
• The opportunity to build lasting relationships and make a real impact

We're Looking For Someone Who Is

• Compassionate and non-judgmental
• Organized and detail-oriented
• Comfortable working independently and as part of a team
• Skilled at problem-solving and navigating resources
• Passionate about supporting underserved communities
• An excellent communicator and advocate

What You'll Do

As a Medical Case Manager, you'll be a trusted advocate for people living with HIV: Helping them navigate healthcare; access essential resources; and achieve their health goals. You'll work closely with clients, medical providers, and community partners to remove barriers and improve quality of life.

In this role, you will:

• Build meaningful relationships with clients
• Develop individualized care plans and connect clients to resources
• Coordinate care with healthcare providers and community agencies
• Support clients in staying engaged in medical care and treatment
• Assist with benefits, health services, and other support programs
• Maintain accurate documentation and client records
• Collaborate with a compassionate, client-centered team

Minimum Requirements

• Bachelor's degree in a health or social service field plus 1-2 years of related experience

OR

• 2-3 years of applicable experience in lieu of a degree
• Valid Arizona Driver's License/Auto Insurance

Bonus Qualifications

• Bilingual English/Spanish
• Experience with HIV/AIDS services
• Knowledge of Ryan White or HOPWA programs
• Experience with electronic health records
• Experience in healthcare, social services, behavioral health, housing, or community outreach

About Northland Cares

Northland Cares is Northern Arizona's leading provider of comprehensive HIV care and support services. Our mission is grounded in respect, compassion, excellence, and a commitment to helping every client achieve the best possible quality of life. We believe our employees are our greatest asset and strive to create a supportive environment where staff can grow professionally while making a meaningful impact in the community.

Compensation & Benefits

At Northland Cares, we value the important work our team members do and offer a competitive compensation and benefits package, including:

• Starting at $22.00 per hour, Candidates with directly related experience, specialized skills, or advanced qualifications may be eligible for a higher starting rate.
• Generous PTO and paid holiday package
• Comprehensive health insurance benefits
• Simple IRA retirement plan with employer match
• Professional development and training opportunities
• Flexible work arrangements based on organizational needs

Ready to Make a Difference?

If you're looking for a rewarding career where your work truly matters, we'd love to hear from you.