EHR Stability Analyst

DataStaff is in need of an EHR Stability Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA .

*This position is hybrid; 1 day per week will be onsite

*Local travel required

Job Description:

The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements. The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability.

Responsibilities:

• Provide responsive support to EHR users across Local Health Districts.
• Triage, troubleshoot, and escalate issues appropriately.
• Monitor and maintain key EHR workflows, processes, and procedures.
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• Gather, analyze, and document business requirements for system enhancements.
• Develop user stories, acceptance criteria, and other Agile documentation as needed.
• Support functional, integration, and user acceptance testing.
• Collaborate effectively with cross-functional technical, clinical, and business teams.
• Produce clear user documentation, job aids, and training materials.

Required Skills:

• 5 Years - Provide responsive support to EHR users across Local Health Districts.
• 7 Years - Triage, troubleshoot, and escalate issues appropriately.
• 5 Years - Monitor and maintain key EHR workflows, processes, and procedures.
• 7 Years - Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
• 7 Years - Gather, analyze, and document business requirements for system enhancements.
• 7 Years - Develop user stories, acceptance criteria, and other Agile documentation as needed.
• 7 Years - Support functional, integration, and user acceptance testing.
• 7 Years - Collaborate effectively with cross-functional technical, clinical, and business teams.
• 7 Years - Produce clear user documentation, job aids, and training materials.
• 5 Years - Experience providing application support, preferably in healthcare environments.
• 7 Years - Experience participating in structured testing cycles.
• 7 Years - Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.
• 7 Years - Experience supporting or implementing EHR systems.
• 3 Years - Knowledge of Oracle Health / Cerner platforms and public health workflows.
• 2 Years - Support go-live-related activities

Desired Skills:

• 5 Years - Strong skills in requirements documentation and enhancement analysis.
• 5 Years - Excellent analytical, communication, and problem-solving abilities.
• 5 Years - Understanding of clinical, pharmaceutical, and patient billing workflows.
• 5 Years - Experience with SQL, Oracle databases, or web application environments.
• 5 Years - Familiarity with Agile methodologies and documentation practices.

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package . DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.