Activity Assistant/Concierge

Position: Activity Assistant/Concierge

Shifts, Time, and Days: Activity Assistant: 9:00am-5:30pm (Thursday through Saturday) & Concierge: 3:00pm-8:00pm (Tuesday & Wednesday)

Pay Range: $18.00 - $19.00

Oakmont of Valencia is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.

With communities across California, Colorado, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Activity Assistant is responsible for assisting with organizing, scheduling, promoting, facilitating, and directing the activities and excursions for the Community in order to enhance the residents’ independence and quality of life.

Responsibilities:

• Assist the Activity Director in providing an interesting, creative, and rewarding social atmosphere throughout the Community and promoting resident participation through regularly scheduled high-quality activities, excursions, special events, guest speakers, movie showings, exercise sessions, the establishment of clubs, games, art and creativity opportunities, educational classes and other such activities.
• As requested, develop, recruit, manage and schedule Community Volunteers.
• Communicate effectively and display tact and friendliness when dealing with residents, families, visitors, co-workers, and supervisors.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Able to drive Community vehicles.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

Responsibilities:

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer one (1) year of experience coordinating or teaching activities with seniors
• Requires current Class C, prefer either a Class B or Class C license with Passenger Endorsement.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, Publisher, PowerPoint, etc.).
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, and surveillance testing, and wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.