Catering and Concessions Service Lead (FOOD SVC WORKER LD)

Catering And Concessions Service Lead

Under the general direction of the Catering and Concession General Manager, the Catering and Concessions Service Lead is responsible for assisting in the execution of catering and concession events daily. This position is responsible for providing and leading event operation support, providing excellent customer service, maintaining cashiering service standards and cash handling compliance. Additionally, this role will provide basic culinary support to the Catering and Concessions operation. The Catering and Concessions Service Lead will ensure department service standards are met and business goals are attained. Provide mentorship to the catering service and culinary team and monitor adherence to customer service standards, and cash handling compliance. This position will be expected to uphold the highest level of confidentiality as they will serve and lead private events. Must be willing and able to drive all vehicles. This position would additionally support other Dining units when in need of service assistance, including both Residential and Retail units.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program High school diploma and / or equivalent certification / experience / training Experience in leading and serving in a high-volume catering, restaurant, or dining service-related field in the past 10 years. Experience in leading food preparation. Experience adjusting to shifting daily priorities and objectives. Experience utilizing interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to resolve problems. Experience using writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations. Experience setting up and taking down food/beverage service stations/buffets and serving formal plated meals.

Preferred Qualifications Food safety certified. Experience using computerized systems, including food production/procurement systems, and time-keeping programs. Experience in PCI & managing cash handling policies and procedures. Knowledge of related Federal, State, Local, and UC regulations.

Department Overview

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owned/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at

Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement: -Student Housing and Dining Services, is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion.

Salary or Pay Range: $ 21.16 /hr. - $ 27.95 /hr. Salary Frequency: Bi-weekly Salary Grade: STEPS UC Job Title: FOOD SVC WORKER LD UC Job Code: 005452 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100 % Shift (Work Schedule): Variable Location: Davis Union Representation: SX-Service Workers Benefits Eligible: Yes