General Manager

Collision General Manager Salary: $100,000 – $120,000 per year, DOE. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Why Choose Classic Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision Paid Time Off – 6 Paid Holiday Rewarding Work Essential Responsibilities Actively lead center level performance through key metrics, quality, individual skill levels and culture. Communicate and manage the change process. Stay abreast of current vehicle repair procedures and technologies. Manage and hold all staff accountable for shop performance through Recipe Book execution. Ensure customer satisfaction by coaching staff and resolving customer concerns as required. Recruit, interview and hire new staff as required. Train new hires regarding company policy and procedures. Promote safe, clean working conditions. Promote, develop and act as a liaison with area insurance contacts and other referral points. Contact all claims managers and dealer accounts every month. Participate in external marketing and team building activities as requested. Other duties may be assigned as necessary. Skills / Requirements Minimum five years collision repair / auto body management experience (required). Proven leadership and track record of employee development. Ability to read and understand financial P&L statements. ICAR Platinum certification preferred. Ability to travel up to 25%. Must have a valid driver's license and be eligible for insurance coverage. Working knowledge of CCC One estimating platform and management system. Advanced skills in Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must speak effectively before groups of customers or employees. Physical Demands & Work Environment Frequently required to stand. Frequently required to walk. Occasionally required to sit. Frequently required to use hands and fingers. Frequently required to climb, balance, bend, stoop, kneel or crawl. Continually required to talk or hear. Continually required to lift/push weights up to 50 pounds. Behaviors / Competencies Integrity – Respect, and accountability at every level and in every interaction. Customer Service – Provide the highest level of customer service while building customer satisfaction and retention. Innovation – Develops and displays innovative approaches and ideas to our business. Teamwork – Contributes to building a positive team spirit. Supports everyone’s efforts to succeed. Physical / Environmental While performing the duties of this job, the employee is voluntarily required to use hands and must talk and hear. The employee may frequently or occasionally be required to stand, sit, and walk for extended periods. The employee may occasionally be required to reach with hands, and must move objects up to 20 pounds. Mandatory vision requirements include close vision, peripheral vision, and the ability to adjust focus. Must possess abilities for assessing the accuracy, neatness, and thoroughness of the work assigned. Equal Opportunity Employer Classic Collision is an equal‑opportunity employer. We do not discriminate based on any protected class or characteristic mandated by applicable federal, state, and local laws. Reasonable Accommodations Classic Collision commits to reasonable accommodations for qualified individuals with disabilities. Contact View email address on click.appcast.io or call View phone number on click.appcast.io to request accommodation. Disclaimer This job description is not a complete statement of all duties and responsibilities comprising the position. #J-18808-Ljbffr Classic Collision