Life Cafe Assistant Lead

Position Summary The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals. Job Duties and Responsibilities Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift Position Requirements Strong passion for hospitality, guest engagement, and team leadership Ability to lead by example and coach others in a fast-paced café environment Experience working with POS systems, food handling, and inventory processes Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts Strong communication and organizational skills Education: High School Graduate or equivalent Years of Experience: 1-2 years of leadership experience in a fast-casual or café setting Licenses / Certifications / Registrations: ServSafe Manager certification or equivalent ServSafe Alcohol Safety or equivalent (if applicable) CPR/AED certification Preferred Requirements College degree in business, culinary arts, hospitality, or related field Knowledge of food costing, scheduling, and basic profit & loss analysis Experience leading team culture and driving sales through service Ability to develop and implement service recovery or upselling strategies Passion for creating a desirable, guest-centric café environment Pay This is an hourly position with wages starting at $21.50 and pays up to $28.75, based on experience and qualifications. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ABOUT US With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. You belong at Life Time. We promote an inviting community that supports everyone on their path to a healthy way of life.