Veterinary Receptionist Part-Time

Job Title: Receptionist

At Companion Mt Prospect, our mission is built on clinical excellence, setting a standard of care that the community trusts. We are proud to be an AAHA Accredited practice, a distinction that reflects our deep commitment to superior Small Animal care and adhering to the highest standards in veterinary medicine. The quality of our work is recognized by the community, evidenced by our exceptional 4.7-star Google rating. We seek dedicated teammates who share our passion for high-quality medicine and who want to do their best work in a supportive, established setting. This is your opportunity to join a highly respected team in Mount Prospect, Illinois. We understand that support is crucial for professional success. While operating locally as Companion Mt Prospect, you benefit from being part of a larger network dedicated to your growth and stability. You will join teammates focused on continuous education and a culture that prioritizes professional fulfillment and career trajectory. Resources are available to help you achieve significant professional goals, whether that means becoming a credentialed technician, moving into leadership, or accessing mentorship that accelerates your development. We are committed to ensuring every teammate has the tools they need to succeed long-term in their chosen role. Delivering superior medicine is our primary focus, reinforced by our commitment to AAHA accreditation standards. As a comprehensive small animal practice, we concentrate on providing robust general practice, detailed preventive care, and advanced diagnostics. For complex or challenging cases, our veterinarians have the distinct advantage of accessing internal specialty consultations across a wide range of disciplines, ensuring that pets receive expert recommendations quickly. We strive to maintain modern infrastructure and strong workflow processes so you can focus entirely on providing excellent patient outcomes and practicing medicine at the highest level. Mount Prospect offers the ideal combination of suburban tranquility and urban proximity. Located northwest of Chicago, this established community provides excellent amenities, including highly rated schools, diverse dining options, and abundant parks, making it a wonderful place to call home. You will enjoy a stable, family-friendly environment with straightforward access to the world-class cultural and entertainment opportunities of the larger metro area whenever you desire them. This locale ensures an excellent quality of life for our teammates both inside and outside the hospital.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.