Principal DevOps Engineer

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at View email address on click.appcast.io.

Job Summary

We are seeking a highly experienced and innovative Principal DevOps Engineer to lead and drive the evolution of our DevOps practices across the organization. As a Principal DevOps Engineer, you will be responsible for shaping the vision and architecture for our application infrastructure, automating key workflows, providing cost reporting and transparency, and ensuring the scalability, reliability and security of our systems. This is a strategic leadership role, where you will influence technical decisions, mentor engineering teams, and be at the forefront of building and optimizing the next generation of our on premise and cloud application infrastructure.

You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.

Duties and Responsibilities

• Strategic Leadership: Define the overarching DevOps strategy and vision, aligning with business goals and driving the adoption of modern infrastructure management practices across the organization.

• Infrastructure Architecture: Lead the design and implementation of robust, scalable, and cost-effective cloud infrastructure solutions using AEM, Azure, GCP, and other cloud platforms. Build out architectures that support multi-cloud environments and hybrid cloud strategies.

• Automation at Scale: Spearhead the automation of infrastructure provisioning, configuration management, and CI/CD pipelines at scale using Terraform, Ansible, or similar tools. Streamline and optimize the software development lifecycle to ensure efficiency and reliability.

• Cloud-Native Solutions: Architect and implement cloud-native services, working with the Application Engineering teams for developing the future integration of containerization (Docker) and container orchestration (Kubernetes, OpenShift) for high availability and scalability.

• Innovation & Best Practices: Lead the exploration and adoption of emerging technologies, tools, and frameworks that enhance the DevOps lifecycle. Champion best practices for continuous integration, continuous delivery (CI/CD), Infrastructure as Code (IaC),Configuration as Code (CaC) and site reliability.

• Cross-Functional Collaboration: Work with app engineering, security, infrastructure, operations, and product teams to ensure seamless deployment and monitoring of applications, identifying bottlenecks and continuously improving the development and deployment processes.

• Performance & Reliability Engineering: Own the performance, reliability, and availability of production systems. Implement advanced monitoring solutions (e.g., ELK Stack, AppDynamics, Prometheus, Grafana, Splunk) to ensure proactive management and rapid resolution of performance issues.

• Security & Compliance: Provide leadership on security practices within the DevOps pipelines, ensuring compliance with regulatory standards and industry best practices. Implement robust security automation to secure infrastructure and applications.

• Mentorship & Thought Leadership: Mentor and guide senior and junior DevOps engineers, promoting a culture of learning, continuous improvement, and innovation. Be a thought leader, advocating for DevOps principles across the organization and presenting at conferences, meetups, or internal knowledge-sharing sessions.

• Incident Management & Troubleshooting: Lead complex troubleshooting efforts, root cause analysis, and post-mortems for major incidents or outages. Establish incident management processes to reduce downtime and improve system resilience.

• Documentation & Reporting: Maintain high-quality documentation for infrastructure, processes, and DevOps workflows. Provide regular updates to leadership on the status and impact of DevOps initiatives and projects.

Job Qualifications

Required Skills & Experience:

• 10 years of experience in software engineering, DevOps, or Site Reliability Engineering with a proven track record of leading and scaling complex systems and infrastructure.

• Expert-level experience with cloud platforms (AEM, Azure, GCP) and deep understanding of cloud architectures, services, and best practices.

• Extensive experience with Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Puppet.

• Expertise in CI/CD pipeline design and management (Octopus Deploy, TeamCity/Jenkins, GitHub, etc.), with a focus on automation, scalability, and efficiency.

• Strong experience with containerization technologies (Docker, Kubernetes, OpenShift, etc) and microservices architecture.

• Deep understanding of DevOps best practices, including automation, continuous integration, continuous delivery, version control, and system reliability.

• Strong background in security practices in DevOps pipelines, such as identity management, access control, encryption, vulnerability scanning, and compliance.

• Advanced proficiency in scripting languages such as Python, Bash, Go, Ruby, or Powershell.

• Experience with monitoring and observability tools (AppDynamics, ELK stack, Cribl, Prometheus, Grafana, Splunk, etc.) for proactive system health checks and issue resolution.

• Exceptional problem-solving skills, with a focus on high-impact technical decisions that ensure system reliability and performance.

Preferred Skills:

• Certifications in relevant cloud technologies, e.g., Azure Solutions Architect, Azure DevOps Engineer, Google Cloud Professional Cloud Architect.

• Kubernetes certifications (e.g., Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD)).

• Experience with serverless architectures (Azure Functions, AWS Lambda, Google Cloud Functions) and edge computing.

• Familiarity with Agile/Scrum methodologies and experience working in fast-paced, collaborative development environments.

• Experience with data management (SQL/NoSQL) in cloud-based or distributed systems.

• Prior experience in large-scale enterprise environments with complex, multi-team projects.

Soft Skills:

• Strategic Thinking: Ability to envision and execute long-term DevOps strategies that align with business and technical goals.

• Leadership & Mentorship: Ability to lead and inspire a team of engineers, providing guidance, mentorship, and fostering a culture of innovation.

• Excellent Communication: Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

• Collaboration: Proven ability to work cross-functionally, influencing and collaborating with engineering, operations, security, and business teams.

• Adaptability: Comfortable working in a fast-paced environment with evolving requirements and technologies.

• Innovation & Passion for Technology: A deep passion for staying on the cutting edge of technology and driving the adoption of new tools and practices.

About Consumer Cellular

Consumer Cellular is the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50 . Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.-based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 17 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org . Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ. based company is privately held with 2985 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Walmart, as well as directly to consumers at ConsumerCellular.com or View phone number on click.appcast.io. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards . For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook , Instagram , and Youtube .

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $166,950

• Maximum Salary: $241,500

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay

• Medical insurance (98% company-paid for full-time employee only coverage)

• Dental and Vision insurance (100% company-paid for full-time employee only coverage)

• 401(k) company match of 100% up to 6% of your pay

• Discounted Consumer Cellular wireless phone plan for employees

• Paid Time Off (PTO) available following a 30-day waiting period

• • 6 company-paid holidays plus 16 hours of floating holiday accrual per year

• Flexible Spending Accounts (FSA) for health care and dependent care expenses

• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)

• Long-Term Disability insurance (100% company-paid)

• Employee Assistance Program (100% company-paid)

• Education reimbursement

• Employee rewards program

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• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions._

Pre-employment background check and drug screen is required.

Primary Location: United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260

Job: Information Technology

Travel: No

Schedule: Full-time

Req ID: 260657