Technician

THE PATH Trainee (Weeks 1–4): $25/hr floor. You learn how we work... our diagnostic process, our documentation standards, how we talk with homeowners. The floor protects your paycheck while you ramp. Service Technician (Month 1+): Commission kicks in. 20% on repairs and installations. 10% on equipment sales, IAQ work, and ductwork. $25 per Comfort Club tune-up call. $15 per new enrollment. The $25/hr floor stays as a guarantee... you earn whichever is higher. A solid tech running a full day clears $300–$400+, depending on call mix. Senior Technician (12–18 months): Same structure. Volume, complexity, and conversion drive the number. Strong performers clear $90,000–$138,000+/year. Take-home service van, gas card, company iPhone, iPad, and 401(k). This is the tier that makes a good tech stop looking. Lead Tech / Field Supervisor (24+ months): As we build toward our 3-year growth targets, someone moves into field leadership. That person is already on this team. Responsibilities: • Diagnose and repair residential furnaces, air conditioners, and heat pumps — verified, tested, and documented before leaving every job. • Complete full-system health assessments on every maintenance and tune-up visit — give homeowners a clear picture, not just a pass/fail. • Present repair vs. replace options with four-option quotes, honest guidance, and documented pricing — let the homeowner decide. • Enroll homeowners in Comfort Club memberships as a genuine service, not a pitch — explain the value and let the math do the work. • Identify and hand off qualified replacement opportunities to the Comfort Advisor with context and a warm transfer. • Maintain complete ServiceTitan documentation — before/after photos, system readings, job notes, timesheets — every call, every time. • Own your truck — daily inspection, organized equipment, and immediate issue reporting so the next call starts from a position of readiness. Qualifications: Required: • Valid driver's license with a clean driving record. • Ability to pass a background check and drug screening. • 2+ years of residential HVAC service experience. • Comfortable using iPad and field service software (ServiceTitan or similar). • U.S. work authorization. You do NOT need: • EPA 608 before day one — preferred, but we'll sponsor the right candidate. • Commercial or new construction experience — this is residential service. • Your own tools — the company provides equipment. • ServiceTitan experience specifically — we'll train you on our system. Compensation: $60,000 - $150,000 per year

• Diagnose and repair residential furnaces, air conditioners, and heat pumps — verified, tested, and documented before leaving every job. • Complete full-system health assessments on every maintenance and tune-up visit — give homeowners a clear picture, not just a pass/fail. • Present repair vs. replace options with four-option quotes, honest guidance, and documented pricing — let the homeowner decide. • Enroll homeowners in Comfort Club memberships as a genuine service, not a pitch — explain the value and let the math do the work. • Identify and hand off qualified replacement opportunities to the Comfort Advisor with context and a warm transfer. • Maintain complete ServiceTitan documentation — before/after photos, system readings, job notes, timesheets — every call, every time. • Own your truck — daily inspection, organized equipment, and immediate issue reporting so the next call starts from a position of readiness.

Compensation:
$60,000-$150,000 per year