Director of Operational Risk

Job-ID: 33206Category: Enterprise RiskLocation: Vienna, VA, United States; Winchester, VA, United States; Pensacola, FL, United StatesWorkplace: HybridSchedule: Full time, Regular HoursPosted: 2026-10-26Closes: 2026-11-10Targeted Salary Range: Negotiable based on experience and qualificationsLeads and oversees the operational risk management function, providing direction and leadership in identifying, analyzing, and mitigating operational risks. Develops and implements risk policies, frameworks, and governance structures to enhance risk resilience. Leads cross-functional risk initiatives and collaborates with senior executives to drive a culture of risk awareness. Serves as a key advisor on risk-related matters and ensures compliance with regulatory standards. Manages multiple teams and influences risk strategy across business units, driving operational excellence and enterprise risk management maturity.QualificationsBachelor’s Degree in Liberal Arts, Business Administration, Auditing, Technology / Engineering, Management, or other related fields, or equivalent combination of education and experienceExpert experience in operational risk strategy and managementExpertise in developing, enhancing, and implementing operational risk frameworks and methodologiesExpert guidance on regulatory compliance, industry standards, and risk mitigation frameworksLeads high-impact risk initiatives and regulatory engagementsExtensive expertise in risk analytics, reporting, and performance measurementExtensive expertise in leading and developing risk management teams at scaleExceptional communication, negotiation, and stakeholder management skillsExtensive track record of implementing enterprise risk programs and engaging with senior executivesCollege/university degree and 10+ years of experience in operational risk, governance, or financial services risk management; 5+ years of leadership experience, managing high-performing risk teams. Expansive experience across operational risk domains (ex: technology, security, data, models, third party, business resiliency, Gen-AI, fraud, people, operational process, new products etc.).Master’s Degree in a related field or an equivalent combination of training, education, and experience that provided exposure to or management of ORM-related risk domainsExperience in Financial Services, First, Second (ERM, ORM), and/or Third Line Risk Management, or Consulting experienceAdditional InformationHours:Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526141 Security Drive, Winchester, VA 22602ResponsibilitiesDevelop and execute enterprise-wide operational risk management strategy, ensuring a proactive and comprehensive approach to operational risk governance.Lead risk advisory services, guiding leadership on risk trends, emerging threats, and strategic mitigation efforts.Oversee risk assessment and control testing initiatives across business units, ensuring compliance with evolving regulatory requirements.Develop and refine enterprise-wide Key Risk Indicators (KRIs), integrating risk analytics to drive informed decision-making.Lead cross-functional risk governance efforts, fostering collaboration between risk management, compliance, audit, and business leaders.Oversee the development and implementation of risk management frameworks, policies, and best practices, ensuring alignment with industry standards and regulatory expectations.Oversee the development and execution of ORM-related Policies, Instructions, and Standards, ensuring enterprise-wide compliance and operational excellence.About the companyNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE100 Best Companies to Work For 2025Yello and WayUp Top 100 Internship ProgramsComputerworld Best Places to Work in ITNewsweek Most Loved Workplaces2025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in AmericaMilitary Times 2025 Best for Vets EmployersBest Companies for Latinos to Work for 2025Forbes 2025 America’s Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.