Hybrid QA Specialist Contact Center Quality & Coaching
MILLENNIUMSOFT
MillenniumSoft Inc in Covington, GA is seeking a QA Specialist 1 focused on contact center quality monitoring (call and email). The 12‑month contract on W2 runs on a 1st shift, 7:30 AM to 4:30 PM, with hybrid work on Fridays and a 40‑hour week in a high‑volume environment. You will perform QA evaluations using MS Forms, track results, report outcomes, and coach teams to improve service quality while maintaining adherence to regulatory standards. #J-18808-Ljbffr
Vacancy posted 4 days ago
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