Automation & Technical Support Technician

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Greystone Engineering Solutions is an innovative automation and technology company specializing in advanced device processing systems, robotics integration, machine automation, diagnostics, and industrial test platforms. We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S.

We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company.

Position Overview

The Automation & Technical Support Technician will support machine operation, maintenance, system setup, and technical service activities across Greystone’s automation platforms. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.

This is a dynamic, hands-on position requiring adaptability, travel flexibility, and strong communication skills.

Key Responsibilities

· Support setup, calibration, and maintenance of automated machines and robotics systems

· Assist in installation and commissioning of equipment at customer sites

· Troubleshoot mechanical, electrical, and basic software issues

· Perform preventive maintenance and system inspections

· Assist engineering team with system upgrades and modifications

· Document service activities and create clear technical reports

· Provide professional on-site customer support when required

· Maintain organized tools, spare parts, and work areas

· Support testing, diagnostics, and system validation processes

Required Qualifications

· High school diploma required

· Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred

· Basic understanding of mechanical systems

· Basic understanding of electrical wiring and components

· Basic software troubleshooting skills

· Strong problem-solving ability and fast learner

· Comfortable working around industrial equipment and automated systems

· Strong written and verbal communication skills

· Ability to create clear reports and basic presentations

· Must be willing and able to travel on short notice

· Valid driver’s license required

Preferred Skills (Plus but Not Required)

· Experience with industrial equipment or robotics

· Familiarity with diagnostics software tools

· Basic understanding of networking or computer systems

· Experience reading technical drawings or schematics

· Experience using hand tools and measurement tools

Personal Traits We Value

· Fast thinker and proactive problem solver

· Highly motivated and eager to learn

· Hands-on and detail-oriented

· Professional and customer-focused

· Able to work independently and as part of a team

· Flexible and adaptable to changing environments

Physical Requirements

· Ability to lift up to 50 lbs

· Ability to stand for extended periods

· Ability to work in warehouse or industrial environments

What We Offer

· Competitive compensation

· Growth opportunities in automation and robotics

· Exposure to advanced industrial technologies

· Travel opportunities

· Hands-on learning in a fast-moving technical environment