SUPERVISOR, SHIFT (FULL-TIME)

As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord Positioned at the hub of guest interaction, you will ensure a years to Assistant General Manager roles.

Provide the highest quality of service to guests at all times

• Maintain thorough knowledge of hotel staff, room locations, rates, amenities, Take reservations and manage room blocks and special requests

• Answer switchboard calls following proper telephone etiquette standards

• Monitor room availability and assist AGM/GM with yield management and Handle guest safe deposits per established procedures

• High school diploma or equivalent required; hospitality or supervisory Strong leadership and team management skills

• Flexibility to work varied shifts, including evenings, weekends, and holidays

• Commitment to delivering outstanding guest service

Benefits (Full-Time Associates Only)

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

At Concord Hospitality, we invest in our associates through training and Our “Associate First” culture supports growth, balance, and diversity.

Quality, Integrity, Community, Profitability, We are an equal opportunity employer committed to diversity and inclusion and