Technical Support 2

Equiliem

Skill

Required / Desired

Amount

of Experience

Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams

Required

5

Years

Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices

Required

5

Years

Ability to communicate effectively verbally and in writing with individuals and groups

Required

5

Years

Experience working with help desk request tracking and reporting tools

Required

5

Years

Strong Customer Service skills that include a "customer first" attitude

Required

5

Years

Provide computer training for field staff

Desired

Knowledge of computer/mobile device applications and how they operate in an enterprise environment.

Desired

Experience with creating training documentation.

Nice to have

Apply

Vacancy posted 1 day ago

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