IT Support Analyst

Position Description & Qualifications Looking for an opportunity at a place where you can have an influence every day? Then Serco has the right opportunity for you. As a Foreign Disclosure Support Analyst - Mid, you will provide foreign disclosure support to a Department of Defense customer supporting the F-35 Joint Program Office mission. You will leverage your analytical skills, attention to detail, and understanding of security documentation to support the proper review, coordination, tracking, and release of information to international partners. This position requires a highly organized professional capable of working effectively with government and contractor stakeholders in a secure environment while supporting critical mission requirements. In This Role, You Will: Support foreign disclosure review activities, including tracking, documenting, and coordinating disclosure-related actions. Assist with preparing and reviewing disclosure packages, correspondence, decision records, and supporting documentation. Coordinate with government and contractor stakeholders to support timely completion of foreign disclosure actions. Maintain trackers, logs, and records used to manage disclosure requests, status updates, and suspense dates. Support meetings, briefings, data calls, and recurring reporting associated with foreign disclosure activities. Help ensure disclosure-related documentation is accurate, complete, organized, and aligned with customer expectations. Provide analytical support and maintain visibility of action items to facilitate efficient program execution. Support process improvement efforts related to disclosure tracking and reporting activities. To Be Successful in This Role, You Will Have: U.S. Citizenship. Bachelor’s Degree and a minimum of ten (10) years of relevant experience supporting foreign disclosure, international programs, security analysis, documentation management, or related Department of Defense support functions. Master’s Degree and ten (10) years of relevant experience may be considered. In lieu of a degree, an additional fourteen (14) years of directly related experience may be considered. Strong analytical, organizational, and written communication skills. Experience preparing reports, briefings, tracking spreadsheets, and supporting program documentation. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to work effectively with government and contractor personnel. Security Clearance Requirements U.S. Citizenship required. Must be able to obtain and maintain a Secret Security Clearance. Active Top Secret Clearance with SAP eligibility is preferred. Active TS/SCI clearance utilized within the last two years is preferred. Prior experience working in a secure facility is preferred. Desired Skills Prior experience supporting foreign disclosure or international security cooperation activities. Prior experience working in a Security Countermeasure environment. Experience supporting administrative processes and document management in a secure facility. Excellent experience preparing reports, briefings, tracking spreadsheets, and status reporting. Strong attention to detail and organizational skills. Ability to coordinate actions among multiple stakeholders and organizations. Familiarity with Department of Defense security and disclosure processes. Work Location and Schedule This position is 100% on-site in Arlington, Virginia. Must be able to work Monday through Friday during normal business hours. Ability to perform work within a secure government facility environment. Travel Up to 10% travel may be required. Ability to travel CONUS and OCONUS as required. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: . If you require an accommodation with the application process please email: View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io . #J-18808-Ljbffr