Consumer Lending Manager

Job Description

Job Description

Consumer Lending Manager

North Star Community Credit Union | Devils Lake Region, North Dakota

When a member needs a dependable car to get to work or is ready to rebuild their credit, a good lender can help them see a way forward. As our Consumer Lending Manager, you’ll coach the people having those conversations and shape how North Star serves members across the credit union.

Based in the Devils Lake region, you’ll lead and develop consumer lenders, guide complex credit decisions, and work with executive leadership to grow the portfolio responsibly. If you enjoy helping a lender think through a tough application as much as you enjoy spotting an opportunity in the numbers, we’d like to meet you.

• Develop your team. Coach lenders through real cases, give clear feedback, and help employees build the judgment and confidence to make sound lending decisions.
• Guide consumer lending decisions. Help lenders evaluate credit, structure loans, and work through complex applications while balancing member needs with responsible lending practices.
• Improve the member experience. Identify where applications get held up, simplify handoffs, and make it easier for members to understand what happens next.
• Help shape lending strategy. Use lending trends and portfolio performance to identify growth opportunities and bring practical recommendations to executive leadership.
• Protect portfolio quality. Monitor risk and promote consistent underwriting and compliance with lending regulations and internal policies.

• Five or more years of experience in consumer lending, credit administration, or financial services
• Leadership experience that shows how you’ve coached employees and improved team performance
• Strong knowledge of consumer underwriting, credit analysis, and lending regulations
• Experience making lending decisions, managing risk, and using loan origination systems
• The ability to use performance and portfolio data to guide decisions and improve operations

Credit union or community banking experience is preferred. Experience leading lending operations through growth is also a plus.

You’ll have a voice in lending strategy and see the results of your work firsthand. That might mean watching a lender you coached take on more complex decisions or seeing a process change help members get answers sooner. You’ll do that work at a credit union that values the relationships it builds with members and the communities it serves.

Our benefits package may include medical, dental, and vision insurance, a 401(k) retirement plan, paid time off and holidays, professional development, employee wellness programs, and opportunities to get involved in the community.

Ready to lead consumer lending from the Devils Lake region? Apply today to join North Star Community Credit Union.