Client Care Coordinator

Client Care CoordinatorFull-time | On-site | Monday–Friday, daytime business hours As a Client Care Coordinator, you'll be a key connection point between families and care teams, helping ensure a smooth, supportive experience for both clients and clinicians. This position is ideal for a detail-oriented team member who thrives in a fast-paced environment and is committed to delivering excellent service.In this role, you will:Serve as the primary point of contact for client families, building trust and providing timely supportCoordinate and assign duties based on each clinician's skills and availabilityHandle incoming and outgoing calls to address questions, resolve issues, and support scheduling needsCollaborate closely with clinical staff to ensure clients receive high-quality careFoster strong, professional relationships with families and nursing staffUse sound judgment and initiative to identify and solve problemsStay organized while managing multiple priorities and maintaining accurate documentationQualificationsPrior experience in a customer service, scheduling, or client-facing administrative role preferredStrong communication skills and a proactive, solutions-focused mindsetAbility to stay organized and manage competing priorities effectivelyFamiliarity with office technology (Microsoft Suite, etc.)Why Angels of CareIn addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.Competitive PayPaid Time OffMedical, Dental, & Vision Plans with a generous contribution from AOCHSA/FSAMental Wellness Benefits401KDiscounts on Pet, Home, and Auto InsuranceAnd more!U.S. Equal Employment Opportunity/Affirmative Action Information - Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.