Senior ServiceNow Product Lead - ITSM & AI Operations

Humana

Humana is seeking a Senior Product Manager to lead the Service Operations portfolio with hands-on ownership. You will identify opportunities, define requirements, write user stories, prioritize backlogs, and guide delivery across multiple products and cross-functional teams. You will collaborate with engineering, operations, security, and risk to translate strategy into measurable outcomes, enable AI-enabled workflows, reduce incidents, and improve self-service adoption across Humana's platforms.

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Vacancy posted 1 day ago

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