Casualty Claim Manager

WHO WE ARE

IMT is proud of our heritage and will never forget where our roots are firmly planted. Locally run from its office in West Des Moines, Iowa, IMT has been a Midwest company since it was founded in Wadena, Iowa in 1884. That’s over 140 years!

Today, IMT continues to offer a strong line of personal and commercial insurance products for which it has always been known, along with exceptional service for a competitive price. Our products are offered through Independent Agents throughout a six-state territory – Iowa, Illinois, Minnesota, Nebraska, South Dakota and Wisconsin.

CASUALTY CLAIM MANAGER

IMT Insurance is looking to fill the position of Casualty Claim Manager within our Claims department. In this position, you will supervise and provide direction to claim personnel, providing technical guidance in moderately to overly complex claims. You’ll also be responsible for handling litigation files. If you’re interested in learning more about this opportunity, apply online today!

A DAY IN THE LIFE

• Lead, mentor, and develop a team of casualty claims professionals to achieve performance, quality, and service goals
• Oversee investigation, evaluation, and settlement of casualty claims, including complex and high-exposure losses
• Monitor claim handling for compliance with company standards, legal requirements, and best practices
• Review and approve coverage decisions, reserves, and settlement authority within assigned limits
• Partner with legal counsel on litigated claims strategy and resolution
• Analyze claim trends, identify process improvements, and implement operational efficiencies
• Manage staffing, workload distribution, and performance metrics to ensure optimal team productivity
• Collaborate with underwriting, risk management, and other departments to improve overall loss outcomes
• Provide reporting and insights to senior leadership regarding claim performance and risk exposure

DESIRED QUALIFICATIONS

• A college degree or equivalent along with 4+ years of casualty experience with 2+ years of claims supervisor experience or related claim knowledge is required
• Ability to read, problem solve and pay close attention to details
• Ability to listen and communicate to the customer, both orally and in writing in a professional manner
• Maintain technical expertise and knowledge of current trends and techniques in the market
• Must maintain valid driver's license due to required fieldwork
• Must develop and maintain strong negotiation skills
• Ability to advise and guide claim personnel in the handling of moderately to overly complex claim settlements
• Must be a self-starter with the ability to evaluate coverage, liability and damages and make independent decisions affecting claim settlements
• Must possess the ability to work well with others

BENEFITS & PERKS

IMT Insurance is committed to our employees and their families. When you work for IMT, you earn far more than just a paycheck. The IMT office was new in 2018 and offers a fitness room, game room and a variety of collaboration areas. This position includes a flexible work arrangement, learning and development opportunities and more! Below is a list of what IMT offers our employees:

• Medical, dental, and vision insurance, Life & A D & D insurance, 401K retirement savings accounts, spending accounts, long and short-term disability, profit share, paid vacation & sick time, employee assistant program and additional voluntary benefits.

The salary range for this position is $83,000.00 - $145,000.

Starting salary and level of position will depend on level of experience

This position is not eligible for tips or commission but may be eligible for additional bonuses

WHAT DEFINES US

Our vision is to provide peace of mind in the moments that matter.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our agents and customers come from all walks of life and so do we. Our goal is to hire great people from a wide variety of backgrounds, because it makes our team stronger. If you share our values and our passion for creating a Worry Free life for others, we want to talk to you!