Residential Counselor I | GARP

Residential Counselor I | GARP

Job Category: Operations-Dept. of Public Requisition Number: RESID003175

Posted: December 30, 2025

Full-Time

Springfield, MA 01107, USA

Description

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Salary:

• Hourly Rate | $20

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Residential Counselor

Work Location: Springfield, MA

Full time and Part Time availabilities

Bilingual Candidates Encouraged to Apply

EOE M/F/D/V

Union/Non-Union

Job Summary:

To work within the DDS/DMH/ABI Program's team model, establishing open communication, support, and accountability among workers and consumers. S/he is accountable to the Program Manager, who is responsible for providing supervision and training. The Residential Counselor Staff is one who actively promotes the philosophy of the DDS Program, and maintains a high level of commitment to the program.

Duties and Responsibilities:

• To attend scheduled clinical and staff meetings and actively participate to determine treatment plans, re-evaluate case needs and goals, and develop skills.
• To maintain client records in accordance with standard format and timetables.
• To attend scheduled supervisory meetings with Program Manager.
• To maintain progress notes on each consumer for the shift which staff worked.
• To represent the dignity of each individual through vigorous promotion of the human and civil rights, which, in part, strives to keep people free from abuse and/or neglect.
• To assist members daily in the enhancement of their ADL (activities of daily living) skills through practical experience and training both individually and in groups.
• To promote the rights of people with developmental/intellectual disabilities to exercise choice and to make meaningful decisions in their lives.
• To provide appropriate, safe responses to emergency situations when necessary.
• To provide case management, outreach and advocacy to members, and be accountable for the quality and quantity of casework.
• To develop strong, supportive relationships with the individuals.
• To provide for individual care and safety, and observe all safety measures.

Minimum Qualifications:

• High school diploma or equivalent required.
• Associates degree or bachelor's degree in human service field preferred.
• At least one year of experience working with psychiatric clients preferred.
• Must have valid driver's license and safe driving history.
• Prefer bilingual (English/Spanish).
• Must have availability of an automobile to transport individuals or perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.