Area Manager
Smoothie King
Join The Smoothie King Team
If you're looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion! We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we've grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients, and blend with a purpose.
At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive.
Overview
Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle. Now, with over 1300 stores and counting, we have been ranked as the #1 Fastest-Growing concept in its category and #13 on Entrepreneur Magazine's "Franchise 500" list in 2022! We've grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose!
As a dynamic, rapidly growing company, we are looking for a purpose-driven Area Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will oversee 6 to 11 locations where you will be ultimately responsible for sales and profitability, ensuring a consistent brand image, and a quality customer service experience. You will be tasked with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.
- Enthusiastically hire, develop, and lead the team and management at your stores to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
- Use operational tools such as Profit and Loss Statement, Data Central, Brink Daily Business Review, Cash Deposit Log, and Drive-thru tracker to achieve Operational excellence within your assigned locations.
- Maintain relationships with suppliers (inventory management, shipments, etc.)
- Complete store visits to include: Prime visits, Food safety audits, and Area Manager visit checklists.
- Maintain and plan a weekly, monthly, and quarterly calendar of schedule.
- Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjusts accordingly.
- Manage cash activities for the stores (daily deposits, etc.)
- Ensure compliance with food safety guidelines in your stores at all times, while ensuring all Team Members are in compliance as well.
- Own and promote brand standards in alignment with company vision.
- Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
- Drive implementation of company programs through action planning and inspiring team to meet operational standards.
- Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
- Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
- Collaborate with Smoothie King professionals from Operations, Training, Human Resources, and Marketing to deliver the best smoothies and healthy retail products to your community.
Responsibilities
- Provide an exceptional guest experience throughout our guest's visit
- Exceptional interpersonal skills - you are energized by working with people, both guests and your team
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
- Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
- Maintain regular and punctual attendance.
- A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
- The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential
- An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference
- Self-starter with ability to work independently
- Friendly attitude in the face of adversity.
- Attention to detail while working in fast-paced environment with multiple projects.
- Ability to work cross-functionally and to coordinate communication across diverse work groups.
Please note that this Area Manager position will oversee 6 store locations located in Texas
Qualifications
- High school diploma required. Associate or bachelor's degree in business, hospitality management, or similar field is preferred.
- Minimum 4 years' experience as a General Manager or supervisor of a team in a restaurant or similar type of retail customer service business.
- Proficient knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
- Availability to travel (50%)
- Knowledgeable of general POS functionality.
- Experience with OSHA, EEOC, and other federal and state laws and local statutes.
- ServSafe Certification.
Travel Required:
- Travel throughout the region (50%), working extended days (10-12 hours).
What We Offer
Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish . With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.
Our Mission
Inspire people to live a healthy and active lifestyle.
Our Vision
To be an integral part of every health and fitness journey.
Our Values
We: Do the Right Thing
We: Are Better Together
We: Live the Mission
We: Keep Evolving
We: Focus and Finish
At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes "We Are Better Together" and "We Do the Right Thing". We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at View phone number on click.appcast.io and direct assistance will be provided.
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