Hotel Houseperson & Banquet Setup - Holiday Inn Valley View

Job Description

Job Description

Position Summary

The Houseman / Banquet Setup Attendant is responsible for maintaining the cleanliness and appearance of public areas, assisting the Housekeeping Department with operational needs, and setting up, breaking down, and maintaining banquet and meeting spaces. This position plays a critical role in ensuring guests experience a clean, organized, and welcoming environment throughout the hotel.

• Maintain cleanliness and presentation of all public areas, including lobbies, hallways, elevators, restrooms, meeting rooms, and exterior entrances.
• Deliver linen, towels, amenities, rollaway beds, cribs, and other guest requests to guest rooms.
• Assist housekeeping staff with stripping rooms, removing trash, transporting linen, and other support functions.
• Stock housekeeping closets and storage areas with necessary supplies.
• Remove dirty linen and trash from guest room floors and transport to designated areas.
• Clean windows, glass surfaces, stairwells, and other public spaces as assigned.
• Respond promptly to guest requests in a professional and courteous manner.
• Assist with deep cleaning projects and preventative maintenance tasks.

• Set up banquet rooms, meeting rooms, and event spaces according to event orders and diagrams.
• Arrange tables, chairs, staging, linens, audiovisual equipment, and other event-related items.
• Break down and reset banquet and meeting spaces following events.
• Ensure all event spaces are clean, organized, and ready for guest use.
• Assist with transporting banquet equipment, tables, chairs, and supplies throughout the property.
• Monitor event spaces during functions and provide support as needed.
• Maintain banquet storage areas in a clean and organized manner.

• Follow all hotel safety and security procedures.
• Report maintenance concerns, safety hazards, and equipment issues immediately.
• Maintain a professional appearance and positive attitude.
• Work cooperatively with all hotel departments.
• Adhere to hotel brand standards, policies, and procedures.
• Perform additional duties as assigned by management.

• High school diploma or equivalent preferred.
• Previous hotel, housekeeping, banquet, or janitorial experience preferred but not required.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Flexible schedule, including evenings, weekends, and holidays as business demands require.

• Ability to stand and walk for extended periods.
• Frequently lift, carry, push, and pull up to 50 pounds.
• Ability to move banquet tables, chairs, and equipment safely.
• Frequent bending, kneeling, stooping, reaching, and climbing stairs.
• Ability to work indoors and outdoors in varying weather conditions.

• Maintain hotel cleanliness standards in all public areas.
• Ensure banquet and meeting spaces are set accurately and on time.
• Respond promptly to guest and departmental requests.
• Demonstrate reliability, professionalism, and teamwork.
• Contribute positively to guest satisfaction and overall hotel operations.

The Houseman / Banquet Setup Attendant is an essential team member who helps ensure guests enjoy a clean, comfortable, and professionally maintained hotel environment while supporting successful meetings, events, and daily operations.